Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Cloud Engineer
Larsen and Toubro Infotech
Mumbai
01.2020 - 07.2023
Understood client needs and objectives by conducting proactive customer and data analysis.
Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
Used metrics to monitor application and infrastructure performance.
Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
Managed and monitored installed systems for highest level of availability.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Projects:
1. Azure IaaS:
Earned promotion to Level 2 Troubleshooting Team, trained more than 10+new joiners for the technical activities.
Well versed in cloud computing service models - Infrastructure as a service, Platform as a service.
Created 10+ Standard Operating Procedures (SOPs) for various tasks in both reading and video format
Managed over 600+ for both OS Windows and Linux servers in Azure SLA environment.
Actively participated in Microsoft Azure VM management & Backup management
2. Azure PaaS:
Provided in depth results to clients by analyzing data with Kusto Query Language and Microsoft Excel.
Provided depth weekly insights to the client with the use of PowerPoint Presentations of the environment.
Strong client relationship management skills, setting up meeting agenda and minutes of meeting.
Co-ordinate with different teams from MS to resolve client problems.
Worked on client application notifying them with bugs in the application.
3. T2T Migration:
Co-ordinate with different teams for the migration.
Worked on Power Platform to create instances in T2T migration.
Worked on Excel to provide and update the clients with the ongoing process and helped to be updated with the migration.
Senior Cloud Engineer
E-zest Solutions
Mumbai, Maharashtra
07.2023 - Current
Conducted exploratory data analysis influencing product pricing and performance measurement, partnering with multiple functional teams.
Designed, deployed, and managed Azure cloud solutions to support data analysis and business intelligence initiatives.
Identified and leveraged appropriate data sources and contributed to the development of actionable recommendations.
Developed and maintained SQL queries for data extraction and analysis.
Scripted and modeled data in Python to support various analytical needs.
Created visualizations and reports using PowerBI and Azure Data Platform, ensuring clarity and precision.
Recommended efficiency improvements for core work and evaluated the viability of automated data collection methods.
Understood linkages between analytical models and contributed to the review process, identifying deficiencies and seeking resolutions.
Worked within and across teams to ensure alignment in data sources and processes, engaging stakeholders to act on opportunities.
Stayed abreast of privacy requirements, ensuring data underwent appropriate reviews.
Education
Master of Science - Business Intelligence And Data Analytics
R. D. National College
Mumbai
10.2019 - 08.2021
Bachelor of Science - Computer Science
R. D. National College
Mumbai
08.2016 - 09.2019
Skills
Microsoft Azure
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Timeline
Senior Cloud Engineer
E-zest Solutions
07.2023 - Current
Cloud Engineer
Larsen and Toubro Infotech
01.2020 - 07.2023
Master of Science - Business Intelligence And Data Analytics