SHRUSTI RANA
Greater Noida,UP
Summary
Results-driven Account Management professional with 1 years of experience in client relationship management, account coordination, and customer retention. Skilled in understanding client requirements, managing day-to-day account operations, resolving customer queries, and coordinating with cross-functional teams to ensure client satisfaction. Experienced in monitoring account performance, identifying business growth opportunities, and maintaining strong client relationships. Possess excellent communication, problem-solving, and organizational skills, with a strong focus on achieving business objectives and driving long-term client success.
Overview
2
2
years of professional experience
Work History
Career Break
Digital Marketing Course
10.2024 - 11.2025
Account Management Executive
System Care Technologies
08.2023 - 09.2024
- Roles and Responsibilities:
- Created and coordinated social media content, captions, creatives, and promotional campaigns in collaboration with design and content teams.
- Assisted in managing paid advertising campaigns across Meta Ads and Google Ads, including campaign monitoring, budget tracking, and performance optimization.
- Build and maintain long-term relationships with clients.
- Identify opportunities to increase revenue from existing accounts.
- Managed client communication, regular follow-ups, feedback, and query resolution to ensure smooth account operations.
- Track account performance against agreed targets and KPIs.
- Develop account plans aligned with client goals and company objectives.
- Monitor account health, customer satisfaction, and business opportunities.
- Maintain accurate client records, communication history, and account details.
Education
B.Sc - Medical Biotechnology
Galgotias University
05-2023
MBA - Marketing
Galgotias University
10-2026
Skills
- Content Writing
- Social Media Management
- Reels Creation
- Video Editing (VN, CapCut, Canva)
- Client Relationship
- Analytics & Insights
- Trend Research
- Storytelling
- Grammar & Fact-Checking
- Creative Strategy
- Website Management (Shopify)
- ChatGPT
Accomplishments
- Stood 3rd in Vlog Competition held at Galgotias University
- Stood 1st in Feel it Reel it held at Unifest 2022
- Volunteered at NGO for struggling patients across the country.
- Leading MENTAL HEALTH CLUB of my university named ‘KAFILA’.
Timeline
Career Break
Digital Marketing Course
10.2024 - 11.2025
Account Management Executive
System Care Technologies
08.2023 - 09.2024
MBA - Marketing
Galgotias University
B.Sc - Medical Biotechnology
Galgotias University