Sushant Kumar Nayak
Business Analyst / Project Manager
Mumbai
Summary
As the Project Delivery Lead, I lead a team of RPA developers and business analysts who deliver automation solutions for various clients across different verticals. I have completed multiple UiPath certifications, including RPA solution Architect, RPA Developer, Business Analyst, and SAP Automation, which enable me to design, develop, and deploy efficient and effective RPA processes with SAP integration. I have over 11+ years of experience in RPA and SAP, having worked as an RPA Developer, Business Analyst across various organisations. I have developed and implemented over 100+ RPA processes, covering plenty business scenarios, and completed one end-to-end SAP implementation as an SAP MM consultant. I have also provided end-user training and enhanced the applications according to business requirements. I am skilled in SAP Procurement, SAP Materials Management, Microsoft Power Automate, and Automation Anywhere RPA tool.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Manager
KPMG Global Services
05.2022 - Current
- Directed digital & operational improvement efforts for a multi-country division, with an emphasis on utilizing, API strategy, RPA, Operational excellence, Digital and other tools and methodologies to maximize productivity while reducing costs. Planned and led enterprise-level projects. Prepared and administered budgets.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- I excel at building and leading top-performing Digital teams, introducing innovative solutions to drive efficiency, spearheading architectural enhancements to keep pace with industry requirements.
- Managing geographically distributed local and virtual teams (in-house and externals) responsible for all technical activities including developments, integration and cloud systems.
Lead Business Analyst
Marsh & McLennan
07.2021 - 05.2022
- Promoted from Senior to Lead BA, tasked with managing the IT design, development, deployment, and support of complex digital transformations, Analytics & Insights, natural language robotic process automation, text analytics
- Automated business processes to streamline workflow and reduce operating costs.
- Designed and architected the organization’s enterprise robotic process automation (RPA) infrastructure.
- Established the Intelligent Automation life cycle frameworks and governance models for CapGemini clients
- Created the COE strategy including Virtual Delivery Centers as a part of Mercer Capability offerings, ensuring maximum stability, scalability, and availability in alignment with clients roadmap strategy.
- Led the successful design, creation, and alignment of domain-centric digitization solutions to meet the changing requirements of the process value chain.
- Delivered key automation and competitiveness agenda , totaling 10M EUR, within 6 months.
Senior Business Analyst
Quality Kiosk Technologies Pvt.Ltd
01.2020 - 06.2021
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Member of the Global IT Architecture team, responsible for defining long term IT strategy and reviewing all new global and local IT initiatives
- Responsible for evaluating business requirements and designing forward-looking innovative solutions with quick turnaround, resource planning, tasks prioritization, managing team & business expectations and coordination with various external partners
- Established the Intelligent Automation life cycle frameworks and governance models for QK clients
Business Analyst
Datamatics Global Services
07.2019 - 01.2020
- Collaborated with stakeholders to identify business needs and data sources.
- Conducted market research studies, providing valuable insights for strategic planning initiatives and competitive positioning efforts.
- Maintain project tracking and information systems.
- Responsible to structure and manage integrated, IT projects.
- Adapt and apply the appropriate Project approach to meet project objectives and business drivers.
Business Analyst
BNP Paribas ISPL
08.2016 - 06.2019
- Involved in business solutioning, and product management for BNP Paribas, Singapore
- Design Process Flowchart (AS Is & TO Be Process flow) and document complete requirements to avoid understanding gaps if any
- Translate or break down business requirements into development scenarios
- Interaction with Business Users to ensure complete coverage of requirements and provide suggestions wherever needed to automate the process in best possible way
- Working experience in ABBY / FLEXI Capture and various other OCR tools
- Interaction with customer/ core team on status update, resolution of issues etc
- Enable quality assurance checks on deliverables
- Prepare the Process Design Document (PDD) with the help of Key Stroke Level documentation or process recordings
- Define the To-Be Level 4 process map together with the solution description and validate these with the Process Owner
- Validate the PDD with the Process Owner and update the PDD with all the received feedback; if needed, organize sessions for clarifications
Consultant
Capgemini Consulting Global
11.2013 - 08.2016
- Experience in various types of testing – Cross Browser Testing, Accessibility, Usability, Functional, Database Testing, Regression, UAT and Static Testing
- Strong knowledge of STLC and SDLC with experience in writing and executing test cases and test scenarios
- Experience in preparing Functional and Regression test cases
- Co-ordination between Development Team and Testing Team and involved in daily scum call activity.
Education
Master of Science - Information Technology
Jaipur National University
Pune, India 04.2001 -
Bachelor of Science - Information Technology
Mumbai University
Mumbai, India 04.2001 -
Skills
Process Improvement
Accomplishments
- Promoted from “Software Associate” to “Senior Software Engineer” role within one year of appraisal cycle Recognized for developing excellent test plans/test cases/Macros/Quick hands on Excel and rapidly discovering defects
- Awarded with “Spot Award” from HSBC for excellent performance in 2nd Release
- Earned multiple Site Level and Fast awards from the CEO, global business heads, business unit leaders, and site managers
Certification
Certified Scrum Product Owner
Timeline
Certified Scrum Product Owner
01-2024
Certified Scrum Maaster
01-2023
Manager
KPMG Global Services
05.2022 - Current
Lead Business Analyst
Marsh & McLennan
07.2021 - 05.2022
Senior Business Analyst
Quality Kiosk Technologies Pvt.Ltd
01.2020 - 06.2021
UI Path Certified Business Analyst
12-2019
AA Certified Business Analyst
12-2019
Business Analyst
Datamatics Global Services
07.2019 - 01.2020
Business Analyst
BNP Paribas ISPL
08.2016 - 06.2019
Consultant
Capgemini Consulting Global
11.2013 - 08.2016
Master of Science - Information Technology
Jaipur National University
04.2001 -
Bachelor of Science - Information Technology
Mumbai University
04.2001 -
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