Aarif Pathan
Hotel Event Organizer
Mumbai
Summary
Core Hospitality professional with over 20 years of experience as Room Division Manager and current expertise as a Hotel Event Organizer. A versatile and creative professional ready to bring a unique combination of management and design to enhance guest experiences and operational success. In-depth knowledge of hospitality industry and business administration.
Overview
20
20
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
Work History
Hotel Event Organizer
Self-employed
12.2022 - Current
- Managed over 500 events such as Weddings, Corporate, Conferences, and social gathering are executed flawlessly, providing seamless experience for both client and their guests.
- Consultation and Planning: Meeting with clients to understand their event Requirements, Preferences, and Budget. Help in brainstorming ideas and providing
- Venue Management: Co originating use of various hotel spaces, Such as main hall, Conference Hall, and outdoor areas.
- Logistics coordination. Handling all logistical aspects of event, including audio visual equipment, seating arrangement, lighting and decorations.
- Catering Services: Working with hotel's culinary team to design menus, organize food tastings, and manage food and beverage services during event.
- Vendor coordination: Liaising with external vendors, such as florists,photographer,entertainers,and transportation services, to ensure all aspects of event are covered.
- On-site Management: Overseeing event as it unfolds to ensure everything runs smoothly, addressing any issues that arise, and ensuring that client and their guests have a positive experience.
- Post-event Follow up: Conducting debrief with client to gather feedback and address any concerns, as well as managing financial aspects such as invoicing and payments.
- Spearheaded successful fundraising campaigns leading to increased financial support for events and organization growth.
- Improved overall guest satisfaction by implementing responsive customer service practices throughout planning stages and during events themselves.
- Increased event attendance by strategically marketing and promoting events through various channels.
Rooms Division Manager
Hotel Kohinoor Continental
12.2017 - 11.2021
- Responsible for both the Front Office and Housekeeping Operations
- Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Ensure staffing levels cover business demands
- Ensure the departments adhere to Hotel policies and procedures
- Overseeing overall profit and requires an appropriate strategy for the successful operation of the hotel
- Reporting suspicious activities of Revenue Leakage to the Reporting Manager
- Performs other duties as assigned, requested or deemed necessary by management.
Front Office Manager
Fariyas Hotel Mumbai
12.2015 - 10.2017
Front Office Manager
Hotel Kohinoor Elite
05.2015 - 12.2015
Assistant Front Office Manager
Hotel Kohinoor Elite
04.2013 - 04.2015
Senior Duty Manager
Hotel Kohinoor Continental
01.2009 - 01.2013
Lobby Manager
Hotel Sea Princess
01.2009 - 01.2009
Personal Financial Consultant
Standard Chartered Bank - Dubai
01.2005 - 01.2007
Front Office Supervisor
Hotel Holiday International - Sharjah
01.2005 - 01.2005
Front Office In Charge
Hotel Semiramis - Dubai
01.2004 - 01.2005
Education
Bachelor of Commerce - Degree -
Executive-MBA in Tourism and Hospitality Management -
04.2001 - 04.2013
Skills
Forecasting and Budgeting of Department
Coach and counseled employees to ensure adherence to hotel policies, Standards, Procedures, and Compliance
Recruit,Manage,Train and Develop team
Analyze investigate and resolve guest compliant
Pre opening Experience
System Oriented
Analytical
Certification
Leadership Development Program - 2019
Accomplishments
- Hotel Kohinoor Continental - Achieved TripAdvisor Certificate of Excellence 2019
- Fariyas Hotel Mumbai - Achieved TripAdvisor Certificate of Excellence 2017
- Hotel Kohinoor Continental - Achieved TripAdvisor Certificate of Excellence 2014
Citizenship
Indian
Marital Status
Married
Personal Information
Date of Birth: 05/20/72
Timeline
Hotel Event Organizer - Self-employed
12.2022 - Current
Rooms Division Manager - Hotel Kohinoor Continental
12.2017 - 11.2021
Front Office Manager - Fariyas Hotel Mumbai
12.2015 - 10.2017
Front Office Manager - Hotel Kohinoor Elite
05.2015 - 12.2015
Assistant Front Office Manager - Hotel Kohinoor Elite
04.2013 - 04.2015
Senior Duty Manager - Hotel Kohinoor Continental
01.2009 - 01.2013
Lobby Manager - Hotel Sea Princess
01.2009 - 01.2009
Personal Financial Consultant - Standard Chartered Bank - Dubai
01.2005 - 01.2007
Front Office Supervisor - Hotel Holiday International - Sharjah
01.2005 - 01.2005
Front Office In Charge - Hotel Semiramis - Dubai
01.2004 - 01.2005
Shridhar University - Executive-MBA in Tourism and Hospitality Management,
04.2001 - 04.2013
- Bachelor of Commerce - Degree,