Summary
Overview
Work Preference
Work History
Skills
Certification
Timeline
Generic
Open To Work

Uthara PJ

SCRUM MASTER | AGILE METHODOLOGIES | IMMEDIATE JOINER
Bengaluru,KA

Summary

Self-driven, energetic, and collaborative scrum master with more than 13 years of overall experience in Agile Project Management, including 7 years specifically as a scrum master. Led cross functional teams to successfully deliver high-quality software products. Proficient in facilitating Agile ceremonies and implementing the Scrum framework to enhance team collaboration, productivity, and timely project delivery within budget constraints. Recognized for identifying and resolving obstacles that hinder team progress, while also coaching team members to enhance their skills in Agile methodologies. Strong communicator and problem-solver, known for leading high-performing teams and consistently delivering exceptional results. I am available to start immediately and ready to contribute.

Overview

15
15
years of professional experience

Work History

Senior Scrum Master

Kyndryl Technologies
01.2019 - 11.2023

• Led and mentored two cross-functional teams of 8 members each, including developers, testers, and product managers in a Scaled Agile framework, overseeing the achievement of project-defined milestones and deliverables.
• Coordinated multiple activities across the teams, communicating through proper channels and levels.
• Drive internal process improvements, remove gaps across the teams to ensure teams are working efficiently on programs.
• Coached teams on Agile/Scrum values and principles to promote continuous improvement, accountability, and transparency in practices and artifacts.
• Proficient in facilitating Scrum ceremonies (Daily Scrum, Sprint Planning, Sprint Review, and Sprint retrospectives) and guided teams with outcomes resulting in enhanced performance.
• Closely worked with product owners to ensure understanding of user stories and keeping the backlog groomed. Facilitated the team to estimate story points and measured velocity to plan future sprints.
• Led the resource management and allocation, optimizing team efficiency, and ensuring the right resources are available to meet project demands.
• Tracking project progress against the objectives using agile methodologies, such as burn down chart, velocity tracking, and task boards, and Kanban metrics like lead time, cycle time, work in progress, and throughput, and ensuring cards are updated.
• Utilized Confluence and JIRA to streamline team's collaboration.
• Proactively addressed impediments and shielded team members from disruption to maximize productivity.
• Helped team resolve impediments to team progress by proactively identifying issues and facilitating effective solutions.
• Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables.
• Enhanced team productivity by implementing Agile methodologies and improving communication between cross-functional teams.
• Developed strong relationships with key stakeholders across various departments to enhance collaboration efforts on complex projects.
• Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
• Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
• Reduced time-to-market with efficient backlog management and prioritization of tasks based on business objectives.

SCRUM MASTER

IBM / Kyndryl Technologies
08.2015 - 12.2017
  • Led a team of 7 developers in designing, building and deploying a new web application.
  • Helped the team increase their velocity by 30% over the course of 3 sprints by coaching them on effective use of scrum tools and techniques.
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.

Compliance Focal

IBM India Private Limited
03.2012 - 07.2015
  • As a Compliance focal, individually handled all compliance activities including patching of Unix servers under Linux, AIX, and HP platforms for 3 Major Accounts and made the accounts security compliant.
  • Performed Manual health check of servers monthly to identify HC violations if any missed by Automated Scan, raised NCIs to track it and performed the changes on servers through Changes.
  • Installed and troubleshot end point issues of BigFix on all servers, by working with Global BigFix team.
  • Resolved NCIs by following Change Management Process.
  • Implemented and Closed SUDO Project for the account, working closely with IBM Global SUDO team.
  • Worked on Subsystem NCIs and fixed HC violations of SSH SUDO VIOS and HMC servers following change process.
  • Worked closely with customer and Vendors (Application team) and convinced them to get their approval for patching the servers, which were not performed for more than 2 years in the account. Tested on test servers by cloning the application servers to gain the trust of customer and make them understand that it is of low impact to application.
  • Took ownership of shared ids, identified dummy passwords and loaded all Unix shared ids into GIAMA ISIM tool and performed check-in, check-out of these IDs for all servers manually.
  • Participated in Internal and external audits and provided artifacts for various audits and cleared the audits.
    Helped UID Team for audit and participated in it.
    Identified Risks that were getting expired and worked closely with ISA and customer to get it renewed/closed accordingly.
  • All old and expired exceptions were tracked and raised new exceptions with customer across the entire estate.
    No failed or overdue changes.
  • Installed and implemented RedHat Satellite server for patching activity on all servers and did patching via Satellite server and handed to Customer at the time of transition.
  • Provided KT to customer and shared Compliance activity document during account transition.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

System Associate

MindTree Ltd, Bangalore
03.2009 - 03.2011
  • Unix Automation Projects, using Perl, Expect and Shell Scripting.
  • Automated Patching activity of 400+ Unix Servers (Solaris and Linux) of Intralinks project and got recognized for the work by client.
  • Contributed to long-term IT planning initiatives by providing insight into current infrastructure capabilities as well as future needs assessment based on company growth projections.
  • Streamlined workflows for improved productivity through process automation.
  • Developed user-friendly documentation for various system processes, minimizing confusion among end-users while streamlining issue resolution times.
  • Reduced system downtime, proactively monitoring performance metrics and troubleshooting issues.

Skills

Scrum

SAFe

KANBAN

Quality Assurance

JIRA

Confluence

Agile Methodologies

Business Process Improvement

Delivery Management

Retrospective Analysis

Agile Metrics Tracking

Risk Identification

Certification

  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Certified Solaris System Administrator (Internal).

Timeline

Senior Scrum Master

Kyndryl Technologies
01.2019 - 11.2023

SCRUM MASTER

IBM / Kyndryl Technologies
08.2015 - 12.2017

Compliance Focal

IBM India Private Limited
03.2012 - 07.2015

System Associate

MindTree Ltd, Bangalore
03.2009 - 03.2011
Uthara PJSCRUM MASTER | AGILE METHODOLOGIES | IMMEDIATE JOINER