Karthik TS
Business Development Manager
Bengaluru,Karnataka
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Manager
Amazon.in
08.2019 - Current
- Managed sales and operations Amazon mini fulfillment centers across the country.
- Led Amazon partners from various regions all over India.
- Supervised sales and operations teams, providing training for onboarding sellers onto the Amazon Platform and effectively managing channel sales
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Managed and aligned the stakeholders and proven the performance of sellers in MSF program since 2020 with multiple pilots.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Regional Business Manager
NetAmbit Infosource & e-Services Pvt. Ltd
01.2017 - 07.2019
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Enhanced customer satisfaction rates through exceptional account management and prompt resolution of issues.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Area Sales Manager
Tinyowl technology Ltd
07.2015 - 11.2016
- Onboarded more than 800 restaurants in 2 months located in south Bengaluru with the team of 4 Relationship managers.
- Manage the relationship and P&L of all vendors successfully.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
- Built lasting relationships with clients through outstanding customer service interactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
Business Development Manager
Coffee Day Beverages
04.2013 - 06.2015
- Managed primary and secondary sales to meet and exceed Coffee vending machines and consumables targets
- Successfully executed corporate sales strategies to drive business growth and increase market share
- Established and managed a competent sales force and efficient distribution network to achieve sales objectives.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Education
MBA/PGDM - Marketing
Bangalore School of Business Studies
2013
B.Com - Finance
Sri Bhuvanendra College
2011
XII -
Karnataka State PU Board
Shimoga, India2008
X -
Karnataka 10th Examination Board
Shimoga, India2006
Skills
- Business Development
- B2B Sales
- Channel Sales
- Distribution Management
- Key Account Management
- Team Management
- Warehouse Operations and Logistics Management
- Strategic Planning
- Staff Training and Development
- Customer Relationship Management (CRM)
- Performance Evaluations
- Workforce Management
- Complex Problem-Solving
- Performance Management
- Negotiation
- Customer Service
Languages
English
Advanced (C1)
Timeline
Manager
Amazon.in
08.2019 - Current
Regional Business Manager
NetAmbit Infosource & e-Services Pvt. Ltd
01.2017 - 07.2019
Area Sales Manager
Tinyowl technology Ltd
07.2015 - 11.2016
Business Development Manager
Coffee Day Beverages
04.2013 - 06.2015
MBA/PGDM - Marketing
Bangalore School of Business Studies
B.Com - Finance
Sri Bhuvanendra College
XII -
Karnataka State PU Board
X -
Karnataka 10th Examination Board
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