Divyapriya. N
Bengaluru,KA
Summary
Talent Recruitment Professional with distinct experience in developing and executing recruitment plans in both agency and inhouse settings. Manage all phases of recruitment cycle, from initial sourcing, screening, negotiations, placement and onboarding. Guide and Inspire young recruiters to achieve their goals and milestones.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Wenger & Watson
05.2017
- Managing multiple IT RPO clients.
- To list of few, Philips Healthcare, Athena health, Atlassian, Epsilon Responsible for developing and implementing the project work plan including scope definition, overall strategy, resource planning, financial plans, timelines, communication plans, tasks lists, meeting rhythm (while starting a new client).
- Consulting with clients in identifying system/process enhancements necessary to better align the solution with their business goals Responsible for mentoring, coaching and developing the team, recognizing strengths and weaknesses.
- Manage data for the program to keep a continuous check on the important recruitment metrics – Maintain a healthy relationship with the clients by daily interactions, weekly governance deck presentations and by engaging them in the recruitment strategy planning.
ITC InfoTech
11.2014 - 04.2017
- Managing the recruitment process from sourcing to joining.
- Identifying prospective candidates through various Recruiting Channels that include Social Media, Job Portals, Employee Referrals, Vendors, Job Postings and ITC InfoTech careers portal.
- Ability to source for a niche and super niche skills.
- Effective use of Vendor partners for niche skills and super niche skills.
- Ensure a smooth interview scheduling process with coordination between the interview panelists and the candidates.
- Interaction with the Delivery Heads and Account managers for the requirement of resources.
- Successfully implemented techniques such as mass mailing, cold calling, and a recruitment drive to maintain a continuous flow of qualified candidates.
- Candidate Engagement - Pre-interview, Post interview, and Post-offer - follow up with the candidate to ensure smooth onboarding.
- Initiate Document collection for BGV.
- Focused on On-time Fulfilment and Maintain Source Mix.
Ascent Consulting Services
01.2011 - 06.2013
- The first point of contact for payroll and PF queries.
- Handle queries for more than 10 clients.
- Provide an advisory service to employees ensuring that they are fully aware of their salary structure and benefits by answering their queries.
- Address queries related to payroll, salary calculations, and income tax.
- Conduct inductions at different client locations.
- Prepare process documents for all migrated clients.
- Provide classroom and on-the-job training to all the new joiners.
- Since June 2012 (Designation changed to Assistant Team Leader in April 2013) Team Management: Management of two different teams, QMS (Query Management Services) and Reimbursement team.
- Managing a team of 5 to 6 personnel.
- Handle the functions of the team for effective and on-time delivery.
- Functions performed for the team - Resource planning, space allocation, team meetings and scorecards based on the performance of the individuals.
- Preparation of monthly MIS report for the QMS team.
- Leave management: Management of the leave system for over 20+ clients individually.
- Ensure updating of leave balances for all the employees on a monthly basis and updating of the necessary information required in the leave system for all the employees.
- Ensure smooth functioning of the leave application by addressing all the technical issues faced by the employees by working with the IT team.
- Resolve the technical issues by understanding the errors, put them across to the technical team and work in sync with them.
- Migration of new clients to the leave module based on the leave policy of the client by continuous interaction with the client.
- Handle year-end balance closures (calendar year) and launch of leave system for the new calendar year.
- Migration of new clients to the module.
Education
MBA - Banking Management
Sikkim Manipal University
Bangalore 06.2010 - 06.2012
BBA - Human Resources Management
Baldwins Womens' Methodist College
Bangalore 06.2007 - 05.2010
Skills
Program Analysis
Relationship Building
Policy Improvement Recommendations
Hiring Trends and Analysis
Recruiting and Interviewing
Conflict Resolution
Verbal and Written Communication
Accomplishments
- Achieved highest number of joiners and generated highest revenue of 1.5 Cr in the last FY 2020-21.
- Achieved improvement in joining percentage through effectively helping with the team with POFU.
- Had been awarded as the "Best Customer Relationship Manager" consequently for 3 quarters and for the FY 2020-21.
Timeline
Wenger & Watson
05.2017
ITC InfoTech
11.2014 - 04.2017
Ascent Consulting Services
01.2011 - 06.2013
MBA - Banking Management
Sikkim Manipal University
06.2010 - 06.2012
BBA - Human Resources Management
Baldwins Womens' Methodist College
06.2007 - 05.2010