A Anand
Thiruvananthapuram
Summary
Results-driven professional with nearly 5 years of experience in the Banking and Fintech domain, skilled in Support and Troubleshooting, Business Analytics, SQL, and Visualization. Proficient in tools like Excel and Power BI, with a passion for transforming complex data into clear, actionable insights. Committed to continuous learning and enabling data-informed decision-making.
Overview
5
5
years of professional experience
Work History
System Engineer
Tata Consultancy Services Ltd
11.2022 - Current
- Led proactive team in diagnosing and resolving complex issues by leveraging strong problem-solving abilities and technical expertise.
- Provided training on the proper use of configured systems and offered guidance on troubleshooting common issues.
- Assessed business impact to prioritize issue resolution and effectively delegated support tasks.
- Enhanced data scraping accuracy, quality, and latency by 99% through the development of optimized AJAX scripts and advanced web scraping solutions for complex financial institution websites.
- Proactively engaged with customers and internal teams to ensure the delivery of business value through effective SLA management.
System Analyst
Envestnet Yodlee
10.2020 - 11.2022
- Played a key role in managing configurations, responding promptly to changes, and proactively addressing issues to ensure continuous service availability on Yodlee's aggregation platform.
- Analyzed customer queries and identified issues related to financial institution products, delivering effective solutions and contributing to ongoing product enhancements to improve customer experience.
- Configured FI product features in Yodlee data aggregation platform.
- Maintained configurations and ensured data quality on the Yodlee aggregation platform.
- Supported the product team in testing during the onboarding of new customers.
Education
Master of Computer Application -
Amrita Vishwa Vidyapeetham
09-2024
Bachelor of Computer Application -
Amrita Vishwa Vidyapeetham
06-2020
Higher Secondary School -
St Johns Model H S S
05-2016
High School -
Amrita Vidyalayam
05-2014
Skills
- Languages and Tools: SQL, Power BI, Jira, Splunk, Bugzilla, Microsoft Office, HTML
- Technologies: Web scraping, Ajax, Data Analysis
- Soft Skills: Problem Solving, SLA Management, Analytical Thinking, Mentoring
Projects
- Global Superstore Dashboard - Designed and developed an interactive Global Superstore dashboard in Power BI to analyze $2.3M in sales across regions, categories and shipping modes, enabling data-driven insights. Utilized DAX and Power BI visualizations to track KPIs including total profit, order trends and top-performing products enhancing decision-making through dynamic filtering and geographic mapping.
- Business Performance Dashboard - Built an interactive Performance Dashboard in Power BI to analyze $154.57M in profit, offering key insights by customer, product, region and sales channel. Implemented dynamic visualizations and slicers to track top customers, year-wise channel performance and product-wise revenue across global markets.
- IPL Dashboard - Developed a dynamic IPL 2025 dashboard using Microsoft Excel with interactive slicers to track player performance, teams wins and match-wise total runs enabling sports data analysis at a glance. Visualized top performers using pivot charts and graphs to showcase leading batsmen, top wicket-takers and match statistics enhancing stakeholders insights into tournament trends.
Achievements and Awards
- Awarded multiple Spot Awards for consistent performance - Envestnet Yodlee
- Received Appreciation Award for resolving complex proactive issues - TCS
Timeline
System Engineer
Tata Consultancy Services Ltd
11.2022 - Current
System Analyst
Envestnet Yodlee
10.2020 - 11.2022
Master of Computer Application -
Amrita Vishwa Vidyapeetham
Bachelor of Computer Application -
Amrita Vishwa Vidyapeetham
Higher Secondary School -
St Johns Model H S S
High School -
Amrita Vidyalayam