Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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A ANTHONY KIRAN

A ANTHONY KIRAN

Udupi

Summary

Dynamic operations leader with a proven track record at Wipro Ltd., excelling in resource optimization and team leadership. Achieved 99% resource utilization while driving strategic initiatives and enhancing project margins. Expert in workforce management and committed to continuous improvement, fostering strong stakeholder relationships to align business objectives.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Director – WMG

Marlabs Innovations Pvt. Ltd.
Bangalore
03.2023 - Current
  • Define and execute strategic initiatives for WMG.
  • Managing global workforce operations.
  • Lead teams across workforce management, forecasting, and resource planning.
  • Partnered with senior leadership to align resourcing strategies with business objectives.
  • Established governance frameworks, and ensure compliance as per standards.
  • Monitor operational health through KPIs, and implement continuous improvement plans.
  • Stakeholder management of leaders from Delivery, Finance, and IS.
  • Review actions for pipeline opportunities that are greater than 60%.
  • Monitor revenue leakages, losses, and initiate corrective actions.
  • Overseeing bench management, overhead, non-billable utilization, and the billability plan.
  • Weekly and monthly reviews of resource utilization for DU and the service line.
  • Publish various reports to the leadership team on a weekly, monthly, and quarterly basis.
  • Collaborated with cross-functional teams to align business objectives and strategies.

WMG Sector Head

Wipro Ltd.
Bangalore
06.2021 - 03.2023
  • Headed WMG team for Southern Europe region recognised as best sector in Wipro.
  • Leading a team of resource managers assigned to group of accounts.
  • Improved Utilization of resources in SE sector account to 99%.
  • Pyramid management for SE sector.
  • QTR on QTR margin improvement of 1-2 % in sector accounts by rotation, contractor replacement and lower band resources movement.
  • Fulfilment management - 90% of demand fulfilment was through internal pool.
  • Executed contractor replacement for a large Telecom account with 225 high paid onsite contractors and brought it down to 75, which increased project margins drastically.
  • External hiring validation and providing approvals, contractor hiring approval after margin validation.
  • Initiated Regular fulfilment calls with delivery, service line and talent acquisition teams for each account in the sector.
  • Provided inputs for WMG process change and report generation automation for SE sector.
  • Coordinated with senior leadership team for all WMG initiatives.

Head - Operations

DataTree IT Services Pvt Ltd.
Udupi
04.2011 - 05.2021
  • Having set up Operations in Udupi with infrastructure for 100 employees.
  • Been successful in acquiring 2 customers in LPO, 2 in Engineering and Voice Services.
  • Liaison with various government agencies, investors, stake holder and vendors.
  • Accountable for P&L and have been successful in making DataTree profitable in the first year.
  • Accountable for Utilization of the team on various projects and cross training/upskilling of employees.
  • Accountable for various aspects of HR department like recruitment, retention, appraisal and training.
  • Mentoring key members at DataTree and framing policies and procedure for various functions.
  • Heading Operations for all data management projects and single point of contact for customer escalations.

GM - Operations

Valuepoint Systems Pvt Ltd.
Bangalore
10.2009 - 03.2011
  • Headed HR, General Administration, Legal, QMS, IT, BPR, Purchase, Logistics & Branch Operations.
  • Managed IT sales and system integration backend operations involving 900 employees spread across 5 states in India.
  • Streamlined department process for HR, IT, Administration and Logistics.
  • Indentified key area for BPR and proposed IT solutions to address integration of various processes in sales, A&F, collection and logistics departments.
  • Reduced pilferage from 10% to 0% in 6 months and product delivery time from 48 hours to 24 hours.

Source Hub India Pvt. Ltd.
Bangalore
05.2004 - 10.2009
  • Growth Path
  • May’04-Mar’05 Assistant Manager Operations
  • Apr’05-Mar’06 Manager Operations
  • Apr’06-Mar’07 Project Manager
  • Apr’07-Mar’09 Senior Project Manager
  • Apr’09-May’09 Senior Operations Manager
  • Jun’09-Oct’09 Consultant Operations and Project Management
  • Successfully managed large accounts of multiple clients and contributed to revenue growth from few thousand dollars to more than a million.
  • Successfully managed operations for 2 years and enhanced skills of employees by organising multi skill training programs.
  • Efficiently developed a team of 250 to handle clients in litigation support services and other data processing projects.
  • Managed deliverables with 99.5% quality data and meeting 99% of the delivery schedule which resulted in more business opportunities and revenue.
  • Pivotal in developing a team of in-house software developers also automated process to reduce resource usage.
  • Developed production, QA and delivery process to assist delivery of high quality data for Litigation Support Services.
  • Successfully developed strategies on vendor model to increase profitability and cushion the sporadic business requirement of Litigation support service industry.
  • Pivotal in developing strategies for Sourcehub second facility in Udupi (Tier3 city) to reduce operational cost and increase profitability.
  • Efficiently handled recruitment, training, induction into production and delivery from Udupi facility. It is operational and successfully delivering since 2007.
  • Developed vendor management team to handle multiple vendors operating from different location.
  • Instrumental in developing a vendor management application to provide MIS.
  • Pivotal in designing US operation model, hiring, training, Offshore support and delivery capabilities for Sourcehub Inc.
  • Successfully handled 2365 legal coding projects from multiple accounts and 20 contract management projects from 1 major client.
  • Received lot of appreciation from clients and directors, during visit to US met all clients located across 14 states of US and got appreciations.

Operations Co-ordinator

Global Souring at Comat Technologies Pvt. Ltd.
Mysore
10.2003 - 05.2004
  • In-Charge for production planning & execution with a team of 50 members.
  • Motivating, driving and supporting production team in achieving quality.
  • Resolving project related issues during processing also handling delivery of quality data on schedule.
  • Monitoring performance of production team and suggesting improvement measures.
  • Ensuring multi skill development of team members in handling different projects.
  • Participated in ISO/eSCM Certification activities of the SBU.
  • Successfully developed new processes and tools to increase productivity and quality.
  • Efficiently defined operation strategy to carter to multiple customers in litigation support services.
  • Introduced the concept of Quality monitoring system, 100% Quality control and Quality Audit using sampling method.
  • Successfully worked on the project with the software team on converting reports from lotus notes documents into MS office document also provided a solution.
  • Pivotal in raising data quality marginally from 96.5% to 98%.

Junior Engineer - Content Division

i2 Technologies Pvt. Ltd.
Bangalore
06.2002 - 10.2003
  • Managing vendors with strength of 60 engineers in delivering quality data.
  • Developing new process and project specific guidelines in improving data quality.
  • Preparing class specific guidelines to help production of MRO Content.
  • Handling all customized projects independently end to end.
  • Performing data standardisation, normalisation, classification and mapping of legacy schema to UNSPSC / ECCMA schema as per quality standards.
  • Successfully used vendor model and delivered 30,000 records with 99% quality, also 100,000 records with 99% quality in a short span of 3 months.
  • Efficiently introduced quality audit process for vendors.

Team Leader

Yukthi Data Soft Pvt. Ltd.
Bangalore
07.2001 - 06.2002
  • Executing projects related to content development of MRO components.
  • Ensuring 100% quality catalog production from the team.
  • Analyzing and resolving issues related to catalog production.
  • Leading the team with 16 engineers in achieving production targets set on a quarterly basis.
  • Evaluating the performance of team members, motivating and training the team members in improving their performance and skills.
  • Successfully proposed a unique team structure to handle mechanical and electrical components.
  • Pivotal in co-ordinating with the management in developing new concepts for production and quality.
  • Received the award for best team leader.
  • Efficiently handled the client I2 Technologies one of the major client.
  • Provided suggestion at regular intervals to the management on business matter and improve quality also reduced few redundant processes.

Assistant Component Engineer

Aspect Development India Pvt. Ltd.
Bangalore
10.2000 - 04.2001
  • Worked for Input Management Team of MRO division.
  • Receiving inputs from the sourcing team - New Hampshire, USA, for projects related to India Content Operation.
  • Planning and control of input related to different projects.
  • Co-coordinating with different teams in analyzing and achieving the project targets.
  • Efficiently developed new processes to improve input management of manufacturers and suppliers catalogue.

Junior Engineer - Tool Room

Bhoruka Aluminum Ltd.
Mysore
01.1997 - 08.2000
  • Leading a work force of 20 technicians in manufacturing, inspection and correction of extrusion dies.
  • Co-ordinating with production, design and PPC department for achieving production targets.
  • Guiding the workforce in achieving the production target, planning for manufacturing and correction of extrusion dies.
  • Documenting of inspection reports and ISO documents.

Shift Supervisor

Sarva Kaigarike
Mysore
12.1995 - 01.1997
  • Leading a work force of 20 workmen in manufacturing press tools and components.
  • In-Charge for procurement of consumables in manufacturing also in handling tool assembling and tool correction.
  • Production planning and controlling to achieving quality products on time.
  • Introduced floor design to accommodate material processed at different machines per the safety guidelines for workmen.

Education

Diploma - Mechanical Engineering

Technical Board of Karnataka
01.1995

Skills

  • Operations management
  • Project management
  • Vendor management
  • Customer relationship management
  • Workforce management
  • Resource optimization
  • Team leadership
  • Business strategy
  • People management

Certification

  • One-year apprentice training, HMT MTB 1 & 2, Bangalore
  • Strategic management program, IIM – Kozhikode
  • Strategic Management Course, Copenhagen Business School – Coursera
  • Strategy formulation course, Copenhagen Business School – Coursera
  • AI in workforce management, Coursera

Personal Information

  • Expected Salary: As per Company Standards
  • Notice Period: 30 days
  • Title: SENIOR MANAGEMENT PROFESSIONAL
  • Date of Birth: 01/12/76

Languages

Kannada
First Language

Timeline

Director – WMG

Marlabs Innovations Pvt. Ltd.
03.2023 - Current

WMG Sector Head

Wipro Ltd.
06.2021 - 03.2023

Head - Operations

DataTree IT Services Pvt Ltd.
04.2011 - 05.2021

GM - Operations

Valuepoint Systems Pvt Ltd.
10.2009 - 03.2011

Source Hub India Pvt. Ltd.
05.2004 - 10.2009

Operations Co-ordinator

Global Souring at Comat Technologies Pvt. Ltd.
10.2003 - 05.2004

Junior Engineer - Content Division

i2 Technologies Pvt. Ltd.
06.2002 - 10.2003

Team Leader

Yukthi Data Soft Pvt. Ltd.
07.2001 - 06.2002

Assistant Component Engineer

Aspect Development India Pvt. Ltd.
10.2000 - 04.2001

Junior Engineer - Tool Room

Bhoruka Aluminum Ltd.
01.1997 - 08.2000

Shift Supervisor

Sarva Kaigarike
12.1995 - 01.1997

Diploma - Mechanical Engineering

Technical Board of Karnataka

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