A M ANANTHANAG
Hyderabad
Summary
Results-driven professional with 7 years of diverse experience in network engineering, process operations, and administrative management. Skilled in optimizing network performance, resolving complex technical issues, and improving system reliability. Seeking to advance in a Network Operations or IT Infrastructure role, leveraging strong technical expertise and a commitment to continuous improvement within a dynamic work environment.
Overview
9
9
years of professional experience
1
1
Certification
4
4
Languages
Work History
Associate Engineer
Tata Communications Ltd [through Lobo Staffing]
12.2023 - Current
- Manage Telangana State – State Bank of India (SBI) network links under the Tata Communications (TCL) network infrastructure. Coordinate with branch teams, Field Level Technicians (FLT), and Circle Teams to ensure link restoration within defined SLAs.
- Collaborate with SBI clients and internal teams for the delivery and upgradation of new network links.
- Monitor network performance and proactively resolve packet drop and connectivity issues.
- Plan and schedule TCL network configurations and modifications to maintain network stability and support business continuity.
- Liaise with SBI officials (AGMs, Nodal Officers, Branch Managers, and Technical Teams) to understand requirements and align technical priorities.
- Investigate and implement permanent resolutions for recurring network incidents, enhancing overall service reliability.
Administrative Officer
Uniglow Infotech Pvt. Ltd
04.2019 - 07.2022
- Managed membership registration and verification processes for professional dental organizations, including the Indian Orthodontic Society, Indian Prosthodontic Society, and Indian Society of Pedodontics and Preventive Dentistry, ensuring the validation of academic and professional credentials.
- Reviewed and approved payment details for new member registrations, maintaining accuracy and compliance with organizational requirements.
- Handled and resolved registration-related queries through phone and email, ensuring timely communication and efficient issue resolution.
- Oversaw day-to-day office operations, including appointment scheduling, documentation, and record management.
- Identified and resolved administrative and operational issues within established timelines to maintain workflow efficiency.
- Assisted in organizing professional events and conferences, supporting event logistics and communications for 500–1000 participants to ensure successful execution.
Process Associate
ICICI Bank
07.2016 - 04.2018
- Executed inland discounted bill operations by extracting, validating, and organizing financial data from Omniflow and Finacle, maintaining comprehensive Excel records by LC number, bank details, due dates, and location.
- Drafted and sent customer correspondence for Letters of Credit (LC), ensuring timely and accurate communication.
- Followed up with customers on overdue discounted bills, issuing reminders to facilitate prompt payments and minimize outstanding dues.
- Updated Salcomm and tally sheets with financial transactions, including credits, debits, commissions, and service tax details.
- Maintained accurate and up-to-date financial records, incorporating new customer information, LC issue/expiry dates, and other critical transaction data.
Education
Bachelors of Engineering - Computer Science Engineering
Bandari Srinivas Institute Of Technology
04.2015
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Board of Intermediate Education, Aurobindo Junior College
Hyderabad06.2011
High School - undefined
Loyola High School
Hyderabad06.2009
Skills
Network Troubleshooting
Certification
Completed training CCNA + Cisco Security from 2024-08-16 to 2024-09-14 at Zoom technologies Institute, Hyderabad.
ADDITIONAL INFORMATION
- Date of Birth : 03 / 08 / 1992
- Address : House No. 5-95/1-A , Plot No 31, Shanthi Nagar Colony, Road No.1, Hydershakote, Suncity, Hyderabad – 500091
Timeline
Associate Engineer
Tata Communications Ltd [through Lobo Staffing]
12.2023 - Current
Administrative Officer
Uniglow Infotech Pvt. Ltd
04.2019 - 07.2022
Process Associate
ICICI Bank
07.2016 - 04.2018
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Board of Intermediate Education, Aurobindo Junior College
High School - undefined
Loyola High School
Bachelors of Engineering - Computer Science Engineering
Bandari Srinivas Institute Of Technology