A. Nizamudeen

• Strategic Planning & Execution: Develop and execute comprehensive business strategies to drive growth, profitability, and market share in HDFC's retail banking segment.
• Revenue Growth & Profitability: Ensure achievement of sales targets, optimizing product offerings, and increasing cross-selling opportunities to maximize revenue.
• Team Leadership & Development: Lead and manage a high-performing retail sales team, providing coaching, training, and professional development opportunities to drive individual and team success.
• Market Expansion & Customer Acquisition: Identify new market opportunities, build and maintain key relationships with customers, and oversee the expansion of HDFC’s retail products and services.
• Operational Efficiency: Oversee day-to-day operations of the retail business, ensuring compliance with internal processes, policies, and regulatory standards, while continuously improving operational efficiency.
• Product & Service Innovation: Collaborate with product teams to customize and enhance retail banking products, ensuring they meet customer needs and drive growth.
• Performance Monitoring & Reporting: Monitor key performance indicators (KPIs) and ensure targets are met. Provide regular reports to senior management on business performance, growth initiatives, and challenges.
• Risk & Compliance Management: Ensure all retail banking activities comply with legal and regulatory requirements and manage risks associated with the retail business.

• Set and communicated clear sales targets and objectives to team members, ensuring alignment and driving consistent performance.
• Developed and executed successful sales strategies, resulting in significant company revenue growth.
• Managed and tracked sales performance through monthly, quarterly, and annual planning, ensuring consistent achievement of goals.
• Formulated competitive strategies to address increasing market competition, safeguarding territory growth and profitability.
• Recruited, trained, and mentored team members, fostering skill development and enhancing department performance
• Handled Business of TRUE VALUE in terms of Buying and Selling used cars.

• Sales Management & Target Achievement: Lead sales efforts by driving the achievement of monthly, quarterly, and annual sales targets for NEXA vehicles, ensuring consistent growth and profitability.
• Customer Relationship Management: Build and maintain long-term relationships with new and existing customers, providing personalized service to meet their needs and ensuring a superior car-buying experience.
• Product Knowledge & Consultation: Stay up to date on NEXA's vehicle offerings, features, and pricing, and provide expert advice to customers, guiding them through the purchasing process and helping them make informed decisions.
• Lead Generation & Conversion: Proactively identify and pursue sales opportunities through various channels, including walk-ins, referrals, and digital platforms, while effectively converting leads into sales.
• Customer Retention & Loyalty: Implement strategies to enhance customer loyalty, such as follow-ups, post-sale support, and promoting the NEXA brand's after-sales services, ensuring long-term customer satisfaction.
• Negotiation & Deal Closure: Manage negotiations, including pricing, financing, and trade-in offers, ensuring successful closure of sales deals while maintaining profitability.
• Sales Team Collaboration & Mentorship: Work closely with the sales team, providing guidance and support to junior relationship managers, sharing best practices, and ensuring the team's overall success.
• Market Research & Competitive Analysis: Stay informed about industry trends, competitor offerings, and market conditions to anticipate customer needs and adjust sales strategies accordingly.
• Brand Representation & Marketing: Represent NEXA in a professional manner, attending events, promotions, and exhibitions to enhance the brand's visibility and attract new customers.
• Customer Feedback & Improvement: Collect and act on customer feedback to continuously improve the sales process and service offerings, ensuring that customer expectations are met or exceeded.
• Reporting & Documentation: Maintain accurate records of customer interactions, sales activities, and progress toward targets, submitting regular reports to senior management.

Used Cars Buying and Selling

• Vehicle Procurement & Inventory Management
• Vehicle Appraisal & Pricing
• Customer Consultations & Sales
• Negotiation & Deal Closure
• Documentation & Compliance

Multi-Brand Car Service

• Comprehensive Service Offerings
• Expert Technicians & Service Quality
• Customer Consultation & Advice
• Timely Service Delivery
• Warranty & Post-Service Support

• Customer Engagement & Consultation
• Sales Process Management
• Product Knowledge & Expertise
• Lead Generation & Conversion
• Negotiation & Closing Deals
• Customer Relationship Building
• Sales Targets & Performance
• Coordination with Finance & Insurance (F&I) Team
• Brand Representation & Marketing
• Reporting & Documentation