A. RAJESH K UMAR
ISP IP Network Lead ( DGM )
Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
3
3
Certifications
2
2
Languages
Work History
IP Lead
Reliance Jio Infocom Ltd
03.2014 - Current
- Planning, Deployment and operation for IP/MPLS network.
- Releasing configurations for the routers and switches for various requirements.
- Producing and evolving designs for integration and expansion of the Access Network for 4G expansion.
- IP and Internet Solution & Design to meet specific requirements of the enterprise customers.
- Receiving inputs on weekly & monthly basis on network performance monitoring and trend analyses, for effective capacity planning and expansion in line with network growth trends and traffic patterns.
- IP design for Small Cell (ISC, OSC) and WIFI services.
- Network optimization by analyzing the network and executing the ring split, bandwidth augmentations.
- MPLS network operations and spare management. (MTTR, RMA, etc)
- Planning, scheduling and conducting site visits and surveys for accurate and effective project execution, network design, and integration coordination.
- In-depth analysis for maintaining the network KPI. (Packet loss, CRC etc)
- Develops methods and procedures (MOP) documents on all activities impacting service, including step-by-step and back out methodologies.
- Preparation of high level plan - ISP equipment lay out plan, Power & space requirements, Fiber termination racks lay outs, Fiber patch terminals lay outs for all Router.
- Interaction with NOC on alarm synchronization, alarm monitoring, NOC acceptance of equipment & monitoring SLA/KPI’s.
- Data base creation in GIS (Equipment, layout, Outdoor network elements & all passive equipment).
- Site specific BOM for IRM preparation and raising PRs for procurement.
- POI/CDOT/Lawful management related network designs.
- CGNAT, TAP, Firewall, Google/Facebook Cache implementations in core network.
TAC Lead
Infinite Computers Solutions Pvt Ltd
04.2009 - 03.2014
- Company Overview: Client: Tellabs
- Managing the TAC team, by knowing all the standard operating procedures.
- One-on-one meeting with the team members, for performance review, KRA setting.
- Performance review meeting with onsite manager.
- Mentoring for the TAC team. Technical Escalation Lead for the Tier 2 TAC Engineers. Solutions for MPLS network issues.
- Conduct the weekly meeting with customers to ensure the satisfaction matrix of the customer.
- Planning the shift schedule for the TAC team.
- Managing customer escalations and SLAs.
- Conducting Technical and process quality audits.
- Recruiting new engineers for the TAC team and identifying their training needs.
- Expansion of the LAB in case of more networking resources required for the replications.
- Customer satisfaction and cross function activities with Sustenance, Testing, and Development Teams.
- Client: Tellabs
- The Major ISPs are Telstra – Australia, NTT- Japan, AT&T, Verizon, L3 Communications, Innove Communications, Packet Exchange, PT Abhimatha, T Mobile, Zain Communications, Metco, Alcatel Lucent Italia (Vodafone Italia), Centurylink-CenturyTel…
- Tools: BMC Remedy, ADP ClearQuest, IXIA, N2X
Network Capacity Planner (Data)
Tata Communications Transformation Services Ltd
04.2008 - 04.2009
- Planning and migration activities for the merging of Energies and THUS networks with C&W network.
- Creating configuration templates as per the requirement from the client and customers.
- Plan and conduct the planned events, upgrades and outages in co-ordination with UK field data engineers.
- Improve the network performance by analyzing the network.(Rerouting, MPLS Traffic engineering).
- Expansion of the DCN network relation with the SDH network expansion - NOC manageability for the SDH nodes.
- IP pool planning for the expansion of the access network.
- Cisco, Juniper routers and switches as well as Nortel ATM Nodes.
- Monitor the backbone ISP links and load balance the backbone traffic across multiple links.
- Create a link utilization graphs and plan for the link up gradations.
- Automated the manual reports in to automated reports using scripts and macros.
Network (Data-Planning) Engineer
Reliance Communications Ltd
02.2006 - 04.2006
- Planning and Engineering Tasks.
- IP address Planning, Designing and management of Public and Private IP Pool for Reliance Network and Customers for Karnataka circle.
- Analysis of Internet Traffic using MRTG Graph and Planning and Deployment of higher capacity Internet pipes.
- Design of DS0 Grooming circuits to integrate the access routers to the aggregation routers located in core locations.
- Study and monitor the network traffic and according to that recommend for network architecture upgrade/change.
- Responsible for System Engineering activities like GIS (Geographical Information System) instantiation and Clarity visibility up to Port level.
- Expansion Activities
- Providing remote network support, to the field network engineers, to integrate routers and switches and troubleshoot problems.
- Installation & Configuring of New Routers/ Switches in respect of RDN, DCN.
- Adding new customers to the existing MPLS backbone by configuring the Cisco (7609, 4507, 3750, and 3550) and Juniper (T320, M40e, M20,) routers.
- A metro Ethernet project includes configuring routers and switches, design basis, Test projects. (Cisco 7609,3550, catalyst switches, etc).
- Understanding, Providing Business Solution, Provisioning and Managing of different services of L3 VPN Customers.
- Provide the visibility of telecomm equipments to centralized NOC by configuring the relevant routers.
- Execution of Hardware and Software changes and upgrades in the existing network.
- Carrying out, Preventive and corrective maintenance as per the QMS system procedures. HPOV servers backup from the redundant location.
Customer Support Engineer
Fourth Dimension Technologies Pvt. Ltd.
05.2005 - 01.2006
- Installed and configured Cisco 1700, 2500, 2600, 3600 Series Routers as well as Catalyst 2500 Series Switches, D link switches and routers.
- Configuration of RIP, IGRP, EIGRP, OSPF, PPP, VLAN, NAT, QOS Route maps, and Access Lists.
- Design and Implantation of LAN, based on a study of the client requirement.
- Configuring and handling of RAD (ASMI series), ASCAM, CYGNUS and TELLABS modem.
- Configuration of WiFi (Wireless LAN using Access Points and antennas).
- Configuration of Anex Gate in the LAN / WAN environment.
- Maintained all cabling infrastructure for the client firms and handled all the moves, adds and changes for the network.
- Responsible for maintaining the WAN links by coordinating with the ISP.
- For Sundaram motors and Burns Philip, redundant FM, in case of FM on leave.
- Managed four-member team for various projects.
Education
MS - Computer Networks
BE - Electronics & Communication Engineering
Skills
TCP/IP
RIP
IGRP
EIGRP
OSPF
MPLS
IS-IS
BGP
NAT
PPP
HDLC
ISDN
BRI
PRI
Frame Relay
Ethernet
IEEE 80211b
VPN
VLAN
Spanning Tree
Access List
QOS
Tunnels
C tunnels
GRE
SGRE
AGRE
Cisco 1600
1700
2500
2600
3600
7500
7600 Series Routers
Juniper Routers T320
M40e
M20
M10
Allied Telesyn AT-745
Maipu MP1800
RAS 7301
5300
3745
PIX
Cisco 1900
2900
3500
4507 Catalyst Series Switches
Nortel Passport Switch 8606
BAYSTACK 420T
425T
Clarity
BMC Remedy
ADP ClearQuest
SAP
Cisco IOS
Windows 98
2000
XP
Veritas Backup
Certification
CCNA
Onsite Projects
- Transition of ISP Data TAC support from Melbourne to Chennai for the ISP Telstra., Australia
- Network Audit and study of the ISP ZAIN and its Network Restructure activities., Sudan
- Transition of ISP Network TAC support from Finland Helsinki to Chennai for 30 ISPs in Finland.
Training
- Reliance communication Ltd, DAKC Mumbai, Cisco routers and switches – Cisco 7507, 3600, 3745, 2800, 2600, 4507, 3550 - DCN
- Annex P Ltd, Bangalore, Annex Gate Firebox-Firewall - [Annex Gate Certified Engineer]
- Accell P Ltd, Chennai, Accell Academy – CCNA
Personal Information
- Passport Number: E6168603
- Date of Birth: 02/04/80
Timeline
IP Lead
Reliance Jio Infocom Ltd
03.2014 - Current
TAC Lead
Infinite Computers Solutions Pvt Ltd
04.2009 - 03.2014
Network Capacity Planner (Data)
Tata Communications Transformation Services Ltd
04.2008 - 04.2009
Network (Data-Planning) Engineer
Reliance Communications Ltd
02.2006 - 04.2006
Customer Support Engineer
Fourth Dimension Technologies Pvt. Ltd.
05.2005 - 01.2006