A Ram Pedarla
SAP SD Consultanthtt
Bengaluru
Summary
Seventeen plus years of experience in SAP consulting. Certified SAP consultant with Rich experience in SAP SD, LE and PS modules Worked on Implementation, Multiple Support projects and took part in Roll outs of Second largest company to Implement SAP as a key member of the team as SD, PS and LE consultant. Worked as a Solutioning Expert Providing/Designing the Solutions, Coordinating Business and Internal IT teams. Sound Knowledge and Experience in managing the offshore delivery. Demonstrated excellence in Full Life Cycle implementation, Post Go-Live Support, Team Management functions. Well versed with SAP SD, LE, PS with expertise in business process improvement, analyzing information system needs, evaluating business requirements, conducting gap analysis and implementing systems for enhancing efficiency. An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management. Strong problem solving, information analyses & continuous learning skills. Exposure to HR Module as handling small part of SAP HR in a Previous project Hands on experience with ECC 6, 4.6C, Enterprise 4.7, ECC 5.0 and got trained on SAP TM 7.0. Excellent communication and presentation skills and Customer Oriented attitude. Regular Contribution on SDN and has been one of the Top three Contributors in SD Forum
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification
Work History
SAP OTC Tower Lead
TATA Consultancy Services
Bengaluru
02.2021 - Current
- Handled Multiple projects, handled major changes related to OTC
- Leading a team handling support activities
- Conducted KT Sessions and also Knowledge sharing sessions
- Received 'Outstanding Contributor’ award for contributions
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
SAP OTC Technical Lead
Kennametal
Bengaluru
06.2017 - 01.2021
- Handled complex projects like Flexible promotions, Rounding Sales order quantities to Pack quantities, Profit Margin, Gross Margin for Specials, Stopping requirements for sales order incomplete lines, Global Concession process etc
- Also Handled major changes like Marking the item incomplete in case of missing configurations, Exchange rate changes for Turkey, Create automatic reservations for quantity contracts, Auto-ship and Bill contracts etc
- Helping support team whenever required in case of complex tickets
- Conducted KT Sessions and also Knowledge sharing sessions
- Ran POCs and Demos for the new processes like Repair process, Bonus buy etc
- Received 'Out-of-Box 'thinker award for contributions
- Teamed on development of technology roadmap spanning 3 years.
SAP SD/LE,PP Consultant
Arth Application Consulting ,DS Smith
Bengaluru
04.2015 - 05.2017
- Worked on Major enhancements pertaining to MTO process
- Worked on improvements to PMS interface, Transporean Interface and changes related to the same (Transferring the Purchase price to Purchase requisition and Purchase order etc
- The project objective is to provide SAP support to client DS Smith for incidents and CRs
- Handling different kind of projects pertaining to SD/LE
- Working as Application analyst which involves studying the requirements, solution proposals and execution of all the Projects along with the Changes related to SD
- Handling all the support tickets related to SD/LE, PP effectively
- Resolving the incidents notifications in SD/LE functionality and monitoring the same in resolution tool
- If required, escalating messages to SAP (OSS) and follow-up with them till resolution
- Interaction with onsite client for changes/enhancements
- Preparing the Root Cause analysis documents for the Bugs fixed
- Environment: SAP ECC 6.0
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
SAP PS/SD Consultant
Topas (SIEMENS), Atos India Private Limited
Madrid
10.2012 - 04.2015
- The project objective is to provide SAP support to client AMC SWE, Madrid for incident (App) and CR (change request)
- AMC SWE Shared Services Center managed/s the SAP applications of the Siemens companies in the SWE Region: Belgium, France, Greece, Italy, Portugal, Spain, Luxembourg
- Handling all the support tickets related to PS effectively
- Handled small part of HR as well
- Resolving the incidents notifications in the area of PS, HR, SD functionality and monitoring the same in resolution tool
- If required, escalating messages to SAP (OSS) and follow-up with them till resolution
- Interaction with onsite client for changes/enhancements
- Preparing the Root Cause analysis documents for the Bugs fixed
- Environment: SAP ECC 6.0
SAP SD/LE Senior Consultant
Royal Philips Electronics, ATOS India Private Ltd
Bengaluru
11.2010 - 09.2012
- Resolving the incidents notifications in the area of SD, LE functionality and monitoring the same in resolution tool
- If required, escalating messages to SAP (OSS) and follow-up with them till resolution
- Interaction with onsite client for changes/enhancements
- Analyzed the business processes and provided Functional Specifications to the technical team for the development for corrective changes
- Involved in the cross-functional integration of SAP-SD,LE with other R/3 modules
- Ensure proper documentation for change requests
- Handling Corrective Change requests effectively
- Mentoring Junior Team Members
- Acting as Incident Coordinator
- Handled the Very Complex Corrective Change Requests which involved integration
- Conducted Knowledge Sharing sessions
- Environment: SAP ECC 5.0
SAP SD,PS Consultant
Schneider Electric Rollouts,Wipro Technologies
Bengaluru
02.2010 - 11.2010
- Handling Complex Change requests and CFRs effectively
- Conducting CHR walk throughs
- Resolving the incidents notifications in the area of PS, SD functionality and monitoring the same in resolution tool
- If required, escalating messages to SAP (OSS) and follow-up with them till resolution
- Interaction with onsite client for changes/enhancements
- Analyzed the business processes and provided Functional Specifications to the technical team for the development
- Ensure proper documentation for enhancements / modifications
- Solving the defects raised by users in for the Change Requests within the time frame agreed
- Environment: SAP ECC 6.0
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
SAP SD/LE Consultant
SCA Packaging,Wipro Technologies
10.2007 - 01.2010
- Monitoring IDocs on regular basis and carrying month end process effectively
- Resolving the incidents notifications in the area of SD functionality and monitoring the same in resolution tool
- If required, escalating messages to SAP (OSS) and follow-up with them till resolution
- Interaction with onsite client for changes/enhancements
- Analyzed the business processes and provided feedback to the technical team for the development of reports
- Ensure proper documentation for enhancements / modifications
- Liaising with the Pentec team for Interface issues
- Solving the Issues raised by users in SD module within the time frame agreed Upon in the service level Agreement based on criticality of the tickets
- Environment: SAP R/3 4.7
Consultant
Universal System Technologies
Bengaluru
02.2007 - 06.2007
- Support- Clarifying and Solving the Day to day issues raised by the user
- Solving end users queries for various transactions
- Handling customer specific queries, errors in sale orders, processing the sale Orders, delivery scheduling and invoice generations
- Interaction with onsite client for changes/enhancements
- Helped in creating customized reports
- Supporting in resolving the day to day problems in the production
- Environment: SAP 4.7
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Consultant
Universal System Technologies
12.2005 - 01.2007
- Customizing and maintained the Organizational entities and Master data
- Configured Sales and Distribution documents involving Sales Inquiry, Quotation
- Order, Shipping and Billing with respective Item categories and Schedule lines
- Configuration of Credit Management
- System integration testing and unit Acceptance testing carried out
- Defining and customizing different account groups to control field selection, Partner functions, and Partner determination procedures for customer master
- Customizing and created of various sales document type, delivery documents, Billing and Copy control
- Designed pricing procedure using conditional techniques
- Significant Achievements: UAT with zero defects
- Received Customer Appreciation for completing all the deliverables maintaining high quality standards in time
- Environment: SAP 4.7
Associate Consultant
Universal System Technologies
09.2004 - 11.2005
- Production Support-Which involves help tickets raised by users in SD module within the time frame agreed upon in the service level Agreement
- Creating Reports using LIS (Standard&flexible Analysis)
- Document Preparation for SD module related client Configuration and Customization, Which will be useful for future support &KT
- Trained users on new functionality after enhancements
- Environment: SAP R/3 4.6C
General Manager
Amsric Foods (UK) Limited
01.2002 - 02.2004
- Proved multi-tasking abilities by scheduling and supervising staff, consisting of receptionists and servers while functioning as Manager at Amsric foods (UK) ltd and simultaneously serving as In-charge Area Manager for Four stores
- Conducting the sales promotional activities
- Handled expense reports with account summaries
- Preparation of various reports on monthly, quarterly, half yearly and annual basis
- Managed petty cash, payroll, inventory, member statements, accounts receivable, and payable
- Interacted with a wide variety of personalities while scheduling meetings/appointments
Sales Executive
Indosoft International Limited
06.2000 - 12.2001
- Institutional sales of Indosoft Quality Management System Developed by Indosoft
- Conducting Sales promotional activities
- Responsible for marketing research along with competitor’s data
- Preparation of various reports on monthly, quarterly, half yearly and annual basis
Education
PGDBA (MBA) - Marketing and systems
Sivasivani Institute of Management
BSC - Agriculture
Bapatla College of Agriculture
04.2001 - 01.1998
Skills
- Order to Cash Processing
- Pricing Functionalities
- Shipping (Transportation)
- Availability check
- ALE IDocs
- Tables
- Reports
- Debugging
- Integration with PS
- Test Scripts creation
Problem-solving
Skills
Order to Cash Processing, Configuration of Sales documents, Pricing and Additional Pricing Functionalities, Shipping (Transportation), Availability check and TOR, Credit Management and Credit Reports, Rebate creation, settlement, Accruals, Indexing, Background Jobs scheduling and monitoring, Integration with other modules like FI, MM, PP, PS, Clear understanding of Batch Management, Creation of Test Scripts and Functional Specs, Condition Technique and Text Determination, SD Documents and Customer Master Archiving, Transportation and packing, Assembly processing (MTO - PS), Time and material billing with actual cost (Employee and Material), Milestone billing in Projects, SAP SD PS integration, Knowledge in ALE/IDOC functionality, Well versed with Results analysis and Settlement of Projects and networks and Sales orders
Certification
SAP SALES AND DISTRIBUTION
Accomplishments
Received Out of the box thinker award
Timeline
SAP OTC Tower Lead
TATA Consultancy Services
02.2021 - Current
SAP OTC Technical Lead
Kennametal
06.2017 - 01.2021
SAP SD/LE,PP Consultant
Arth Application Consulting ,DS Smith
04.2015 - 05.2017
SAP PS/SD Consultant
Topas (SIEMENS), Atos India Private Limited
10.2012 - 04.2015
SAP SD/LE Senior Consultant
Royal Philips Electronics, ATOS India Private Ltd
11.2010 - 09.2012
SAP SD,PS Consultant
Schneider Electric Rollouts,Wipro Technologies
02.2010 - 11.2010
SAP SD/LE Consultant
SCA Packaging,Wipro Technologies
10.2007 - 01.2010
Consultant
Universal System Technologies
02.2007 - 06.2007
Consultant
Universal System Technologies
12.2005 - 01.2007
Associate Consultant
Universal System Technologies
09.2004 - 11.2005
General Manager
Amsric Foods (UK) Limited
01.2002 - 02.2004
BSC - Agriculture
Bapatla College of Agriculture
04.2001 - 01.1998
Sales Executive
Indosoft International Limited
06.2000 - 12.2001
PGDBA (MBA) - Marketing and systems
Sivasivani Institute of Management
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