Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

A. REHAN

Vijayawads

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Service Advisor

TATA JASPER INDUSTRIES
04.2023 - Current
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Maintained up-to-date knowledge of product and service changes.

Service Advisor

MEMBI MOTORS, Revolt Intellicorp Ltd
02.2022 - 03.2023
  • Monitored team performance, adhered to service level agreements and provided detail job training
  • Met with customers to discuss service needs and offer available solutions
  • Maintain team productivity and quality of service by establishing and maintaining clear benchmarks
  • Monitored inventory levels and placed orders to replenish stock
  • Maintained records of service transactions and customer feedback for future reference.

Service Advisor

ARUNA MOTORS - Pvt ltd
10.2018 - 11.2021
  • Suggested add-on services that would be helpful to customers and improve bottom line
  • Pleasantly greeted customers and asked open-ended questions to better determine needs
  • Developed estimates by costing materials, supplies and labor
  • Informed customers of service specials, completion times, and expenses to provide exemplary customer service
  • Trained staff on operating procedures and company services.

Service Adviser

Mahavir Auto
09.2017 - 03.2018
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Documented problems and corrective actions to maintain records.
  • Interpreted diagnostic results to provide accurate repair recommendations.

Education

BSC - Computers Star

Distance College Andhra University

Intermediate - MPC

IBM Junior College
Vijayawada
05.2022

Diploma - technology

Deviseema Polytechnic College State Board of Technical Engineering
2018

S.S.C - undefined

Scholars E.M High School Board of Secondary Education
2015

Skills

  • MS Office, Word, Excel, Email-drafting and Organizing, English communication
  • Sales, Event organizing
  • Merchandise Orders and Exchanges
  • Sales Quota Achievement
  • Product Training
  • Staff Assignments
  • Order Fulfillment
  • Listening Skills
  • Oral Communication
  • Verbal and Written Communication

Additional Information

  • PERSONAL DETAILS: , Name : ALURI REHAN Father’sName : VASANT KUMAR DateofBirth : 13/3/2000 Gender : Male Maritalstatus : Single

Languages

English
Upper intermediate (B2)
Telugu
Upper intermediate (B2)
Hindi
Elementary (A2)

Timeline

Service Advisor

TATA JASPER INDUSTRIES
04.2023 - Current

Service Advisor

MEMBI MOTORS, Revolt Intellicorp Ltd
02.2022 - 03.2023

Service Advisor

ARUNA MOTORS - Pvt ltd
10.2018 - 11.2021

Service Adviser

Mahavir Auto
09.2017 - 03.2018

BSC - Computers Star

Distance College Andhra University

Intermediate - MPC

IBM Junior College

Diploma - technology

Deviseema Polytechnic College State Board of Technical Engineering

S.S.C - undefined

Scholars E.M High School Board of Secondary Education

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