Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Personal Information
Timeline

ANANDA MULLAGIRI

Andela Inc
Bangalore

Summary

Strategic Program & Delivery Leader with 22+ years of experience delivering large-scale AI, Generative AI, cloud transformation, data modernization, and digital transformation programs for Fortune 500 organizations. Proven expertise in AI implementation, AWS-to-Azure migration, Microsoft Fabric, Azure, GenAI, LLM, RAG, AI Agents, MLOps/LLMOps, and enterprise data platforms. Experienced in leading end-to-end programs from strategy, roadmap, PoC and implementation through production deployment, migration, adoption, and benefits realization. Strong track record in program governance, Agile/DevOps delivery, stakeholder management, risk management, vendor management, cloud modernization, and global team leadership. Recognized for driving complex transformation initiatives, building high-performing global teams, and delivering business outcomes aligned with strategic objectives.
1
Language
2
Certification
22
Years of experience

Work History

AI & Cloud Program Manager

11 Months
Andela Inc | Bangalore, India | 11.2025 - Current
  • Client: Wolters Kluwer
  • Directed AI implementation programs by defining strategy and prioritizing use cases, managing POC production, overseeing deployment readiness, and driving user adoption.
  • Defined AI project scope, outlined project objectives, and created clear success criteria tied to business outcomes.
  • Coordinated infrastructure provisioning and environment setup for AI platform readiness.
  • Maintained visibility into and managed inter-team dependency flow spanning data engineering, AI/ML, Azure AI, security infrastructure, and business stakeholder teams.
  • Coordinated end-to-end tracking for AI model deployment data ingestion, implemented search indexing integration, and validated data flow through testing to confirm system readiness.
  • Drive risk, issue, dependencies management across data quality, security, compliance, infrastructure readiness.
  • Stakeholder communication, executive reporting and governance reviews.
  • Owned deployment readiness oversight, production rollout execution, and user onboarding and adoption activities to drive successful adoption.
  • Ensure AI solutions meet performance, scalability reliability and compliance requirements.
  • Program Planning & Delivery: Own integrated plans, milestones, dependencies, resource allocation, budgets, and delivery commitments across multiple workstreams.
  • Stakeholder Management: Engage senior leadership and business stakeholders through executive reviews, dashboards, status reports, and decision forums.
  • Directed cross-functional program delivery, aligning stakeholders, scope, and timelines across distributed teams.
  • Orchestrated program roadmaps, prioritizing initiatives to support business objectives and execution consistency.
  • Established governance practices, standardizing documentation, approvals, and escalation paths for complex programs.
  • Established performance metrics and continuously monitored progress against targets to ensure high-quality outcomes.

Program Manager

8 Months
Tata Consultancy Services | Bangalore, India | 01.2025 - 09.2025
  • Client: Altria Group
  • Directed end-to-end cloud migration programs including Cisco AnyConnect, Zscaler Private Access (ZPA), and SAP workloads to Azure, ensuring minimal downtime and seamless user transition.
  • Designed and implemented migration plans, Azure VMs, and network firewall/NSG configurations to meet enterprise security and compliance standards.
  • Configured firewall rules, policies, and network access controls using Forescout NAC, Meraki MX, and other security tools.
  • Migrated on-premises QRadar SIEM to Azure Microsoft Sentinel and integrated RHEL and Windows workloads with cloud-native functions for enhanced monitoring.
  • Deployed applications and user workloads in Zscaler, ensuring seamless onboarding, productivity continuity, and adherence to operational SLAs.
  • Coordinated with stakeholders, architects, and global teams to optimize cloud cost, streamline operations, and deliver programs on time and within budget.
  • Directed program governance across cross-functional teams, aligning deliverables with business objectives and stakeholder expectations.
  • Coordinated project plans, dependencies, and timelines to maintain consistent delivery across concurrent workstreams.
  • Managed stakeholder communications, capturing requirements and escalating risks, issues, and decisions promptly.

Program Manager

3 Years 8 Months
Tata Consultancy Services | Bangalore, India | 04.2021 - 12.2024
  • Client: Honeywell
  • Managed and delivered VMware/VCD cloud automation programs, optimizing infrastructure efficiency and scalability.
  • Oversaw end-to-end rollout of network solutions across multiple corporate sites, ensuring seamless connectivity and operational reliability.
  • Directed IT planning and integration for M&A initiatives, enabling smooth business transitions and technology consolidation.
  • Oversaw installation of structured cabling, network infrastructure, LAN/WAN components, and enterprise-grade internet connectivity.
  • Coordinated PBX, VoIP, SIP trunks, and conferencing systems, ensuring integration with enterprise communication platforms.
  • Managed HVAC installation aligned with building codes, safety regulations, and energy-efficiency requirements.
  • Streamlined delivery processes, strengthening collaboration across application, infrastructure, and support teams.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.

Program/Delivery/Operations Manager

2 Years 7 Months
Tata Consultancy Services | Bangalore, India | 08.2018 - 03.2021
  • Client: Intel Inc
  • Led end-to-end oversight for HPS programs, managing operations and project execution to ensure seamless delivery.
  • Coordinated end-to-end cloud migration execution; administered Linux OS database and storage infrastructure for high availability and performance.
  • Coordinated process improvement efforts with cross-functional teams to identify risks, mitigate issues, enhance operational efficiency, and support business objectives.

Program Manager

1 Year 11 Months
Tata Consultancy Services | Bangalore, USA | 08.2016 - 07.2018
  • Client: AMD Inc
  • Managed and executed multiple IT infrastructure projects, ensuring timely delivery and alignment with business objectives.
  • Led high-performing onsite-offshore teams while proactively managing client relationships, risks, and dependencies.
  • Led network consolidation across data centers and oversaw structured cabling, network infrastructure, LAN/WAN components, and enterprise internet connectivity.
  • Coordinated PBX, VoIP, SIP trunks, and conferencing systems for enterprise communication integration.
  • Managed HVAC installation aligned with building codes, safety regulations, and energy-efficiency requirements.

Program Test Manager

2 Years 11 Months
Tata Consultancy Services | USA | 08.2013 - 07.2016
  • Client: Zions Bancorp Inc.
  • Led end-to-end testing for Bancorp product implementation, ensuring seamless delivery and adherence to quality standards.
  • Managed an 80+ member onsite-offshore team, optimizing productivity and collaboration across geographies.
  • Maintained close customer interaction to proactively identify and resolve risks, issues, and dependencies, ensuring program governance and stakeholder satisfaction.

Program Project Manager

3 Years
Tata Consultancy Services | Across APAC Region | 07.2010 - 07.2013
  • Client: American Express Inc.
  • Managed and delivered critical projects for American Express across APAC, ensuring timely execution and quality outcomes.
  • Collaborated with stakeholders across Singapore, Hong Kong, Malaysia, and Australia to align priorities and drive program success.
  • Oversaw multiple programs simultaneously, ensuring adherence to scope, timelines, and organizational standards.

Project Manager

3 Years 5 Months
Qwest Telecom software | USA | 11.2006 - 04.2010
  • Client: Qwest telecom software (BSS/OSS)
  • Accountable for delivery commitments of 100+ engineers across multiple technology streams, ensuring timely and quality project execution.
  • Oversaw BSS/OSS operations, managing LATIS, CRIS, and IABS suites for legacy CenturyLink customers.
  • Designed and proposed a single-tenant billing system to streamline consumer billing operations and enhance efficiency.

Support/Lead

9 Years 4 Months
Tata Consultancy Services | India,USA | 07.1997 - 11.2006
  • Client: Multiple domain projects: Banking, Telecom, Retail, Manufacturing
  • Led end-to-end Oracle Apps deployment for IRI (Ingersoll Rand International), ensuring seamless integration and process optimization.
  • Managed PeopleSoft CRM implementation for Apple Inc., enhancing customer engagement and operational efficiency.
  • Executed ARM product implementation for Boeing, coordinating cross-functional teams across multiple geographies for successful delivery.

Education

Executive Program - Business Management (EPBM)

IIM Calcutta

Bachelor of Computer Science (B.C.S.)

Nagarjuna University

Skills

Strategic Program & Delivery Management
Cloud Transformation & Modernization
Digital Services & IT Operations Excellence
Agile & DevOps Transformation
Product management
Product Implementation & Testing Governance
IT Infrastructure & Networking Leadership
Global Team Leadership & Mentorship
Client & Stakeholder Management
Mergers
Acquisitions & Integration Programs
Azure
VMware
VCD
DevOps
PaaS
SaaS
Networking
LAN
WAN
Firewall
NSG
Zscaler
Nutanix
Meraki
RHEL
Windows
SAP
SIEM
QRadar
Microsoft Sentinel
Automation
Security
Data Center
Migration
Modernization
Virtualization
Storage
Database
Linux
Oracle
PeopleSoft
ARM
BSS
OSS
Kubernetes
Gen AI
GPT
LLM
RAG
AI Agents
MLOps/LLMOps
PySpark
Snowflake
Big Data Analytics
AI / Generative AI Product Management
AI Security
Azure AI Search
Azure DevOps
Azure Machine Learning
Azure OpenAI Embeddings
AI Project Management
Program Management
Delivery Management
Operations
Service Delivery
Consulting
Stakeholder Management
Client Management
Governance
Agile
Waterfall
Testing
Product Management
Risk Management
Team Management
People Management
Mergers & Acquisitions
Commercials
P&L
ITSM
ITIL
NPS
Optimization
Planning
Execution
Communication
Leadership
Coordination
Mentoring
Training

Certification

  • Project Management Professional (PMP) — Mastering end-to-end project delivery, strategic planning, and governance.
  • Foundations in Data Science & ITIL v4 — Data-driven insights and IT service management best practices.
  • Certified Scrum Master (CSM) — Agile transformation, collaboration, and high-performing teams.
  • AI Workshop — Hands-on experience with emerging AI technologies and applications.

Accomplishments

  • Outstanding Team Award (CenturyLink) — Led a high-impact server and application consolidation program to successful completion.
  • Star Performer Award (TCS) — Recognized for consistently delivering exceptional results across multiple programs.
  • Agile Champion (TCS L&D) — Conducted account-level training sessions on Agile methodologies, driving process excellence.
  • Team Excellence Award — Recognized for successful rollout of critical application and server consolidation initiatives.

Languages

English | Hindi | Kannada

Personal Information

Title: Strategic Program & Delivery Leader | Cloud Migration | Digital Transformation | Global People Management

Timeline

AI & Cloud Program Manager
Andela Inc
11.2025 - Current
Program Manager
Tata Consultancy Services
01.2025 - 09.2025
Program Manager
Tata Consultancy Services
04.2021 - 12.2024
Program/Delivery/Operations Manager
Tata Consultancy Services
08.2018 - 03.2021
Program Manager
Tata Consultancy Services
08.2016 - 07.2018
Program Test Manager
Tata Consultancy Services
08.2013 - 07.2016
Program Project Manager
Tata Consultancy Services
07.2010 - 07.2013
Project Manager
Qwest Telecom software
11.2006 - 04.2010
Support/Lead
Tata Consultancy Services
07.1997 - 11.2006
Nagarjuna University
Bachelor of Computer Science (B.C.S.)
IIM Calcutta
Executive Program from Business Management (EPBM)
ANANDA MULLAGIRI