Summary
Overview
Work History
Education
Skills
Interests
Timeline

Viveka Saravanan

Assistant Manager
Gulbarga,KA

Summary

Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Senior Operations Manager

Hindustan Petroleum Corporation Limited
Gulbarga, KA
05.2021 - Current
  • Managing day-to-day Operations by implementing Planning and Forecasting to ensure high levels of productivity in Business operations.
  • Used metrics to improve operational efficiency and inventory replenishment levels.
  • Worked with vendors to track Purchase orders(PO), maintain Service level Agreements (SLA), Tenders for new projects.
  • Updated SOP's and implemented Process improvement.
  • Periodic samples are checked with QC to ensure service levels are maintained.
  • Utilized 133 Trucks for supplying across huge geographical area covering multiple districts among 3 states.
  • Utilized tools like Business Intelligence (BI) tool, Data Mine and Root Cause analysis in Business Operations.

Area Sales Manager

Hindustan Petroleum Corporation Limited
Madurai, TN
05.2017 - 05.2021
  • Collaborated with close to 76 vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
  • Managing account receivable and payables for customers
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Increased sales revenue of 28 Crores in 2020 i.e 7% increase while producing over 479 crores annually.
  • Supported marketing teams, creating, deploying and optimizing campaigns for clients.
  • Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.

Program Co-ordinator

Mando Automotive India Ltd
Chennai, TN
07.2013 - 05.2015
  • Directed 6 simultaneous projects to boost business opportunities.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Developed and maintained courteous and effective working relationships.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with Automobile customers like Isuzu, Hyundai to understand needs and provide excellent service.
  • Delivered Pilot and Proto Samples to customer locations within specific timeframes.

Education

Post Graduate Diploma in Management (PGDM) -

Indian Institute of Management(IIM), Kashipur
06.2015 - 04.2017
  • Graduated with First Class Honors
  • Elected Secretary of M-Store

Bachelor of Technology - (B.Tech) - Mechanical Engineering

National Institute of Technology(NIT), Tiruchirappali
07.2009 - 04.2013
  • Graduated with First Class Honors
  • Member of Committees of Festember & NIITFEST

Skills

    Strategic planning

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Interests

Biking

Philosophy

Football

Travel

Timeline

Senior Operations Manager - Hindustan Petroleum Corporation Limited
05.2021 - Current
Area Sales Manager - Hindustan Petroleum Corporation Limited
05.2017 - 05.2021
Indian Institute of Management(IIM) - Post Graduate Diploma in Management (PGDM),
06.2015 - 04.2017
Program Co-ordinator - Mando Automotive India Ltd
07.2013 - 05.2015
National Institute of Technology(NIT) - Bachelor of Technology - (B.Tech), Mechanical Engineering
07.2009 - 04.2013
Viveka SaravananAssistant Manager