ANKIIT SHARMA

In quest of a challenging position in an organization that offers me generous opportunities to explore & outshine in the above mentioned fields while accomplishing organizational and professional goals.

HOSPITALITY MANAGEMENT, EVENTS, OPERATIONS & KEY ACCOUNT MANAGEMENT

A qualified and a seasoned professional offering 13+ years of experience in Hospitality Business Operations, Event Management, Key Account Management, Sales/Business Development and Customer Relationship Management. Possess management style with a record of building effective business relationships. Worked with various companies and developed strong customer base and delivered targets with increased revenue. Multi-talented professional with knowledge about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.

• Master’s in Business Management, Amity University, Noida, 2020
• Bachelor in Science (Hotel Management), Institute of Hotel Management, Gwalior, 2011

• Launch of New Sites in Universities & Corporates like Amity University, Jindal, LPU, Stryker, Moody’s, Salesforce, Junglee Games, SAEL, etc., 03/22/22 - 05/24/24
• Successfully executed Hospitality Management in events like MotoGP Bharat 2023, Lollapalooza, Westlife, Ed Sheeran, Prateek Kuhad, Backstreet Boys, etc., 10/22/22 - 03/24/24
• Successfully Planned and Organized caterings in U17 FIFA WC 2017, IPL, ISL, SBL & SFL, TATA Truck Racing, Ultimate Table Tennis League etc., 10/16/16 - 03/20/20
• Product Launches with celebrities & Product Activations across India, 08/13/13 - 07/15/15
• Managed caterings for Audi for their off-road track events, 07/11/11 - 07/13/13
• Accommodation Assistant: Common Wealth Games 2010 at Taj Palace, New Delhi., 09/10/10 - 10/10/10
• Industrial Training: Le Meridian Hotel, Janpath, New Delhi., 05/09/09 - 10/09/09
• Branding and Marketing Assignments undertaken as Associate to Event Manager., 04/07/07 - 05/08/08

• Smart-Q - (A venture of Compass Group), Associate Vice President – Launch & Events, Present, New Site Launches, Financial Management: Oversaw all financial aspects related to new site launches, ensuring budgets are adhered to and costs are controlled effectively., Planning and Coordination: Managed the comprehensive planning process, including timelines, resources, and logistics for new site launches., Systems and Controls: Implemented and maintained effective systems and controls to ensure operational efficiency and compliance with company standards., Reporting: Presented monthly reports and findings to higher management, aligning with budget and planning requirements., Strategic Planning: Played a significant role in long-term strategic planning, identifying, and initiating opportunities for operational excellence and growth., Overlooking Existing Key Accounts, Account Management: Managed and maintained relationships with key accounts in the NCR Region, including prestigious clients such as Airtel, Stryker, Go-Jek, Salesforce, and many more., Client Relations: Fostered strong relationships with clients and industry experts, ensuring high levels of satisfaction and engagement., Service Delivery: Ensured the delivery of high-quality services to key accounts, meeting or exceeding client expectations., Problem Resolution: Addressed and resolved any issues or concerns raised by clients promptly and effectively., Training & Development, New Team Members: Supervised the onboarding and training of new team members, ensuring a smooth integration into the team., Standard Operating Procedures (SOPs): Established and maintained SOPs, protocols, schedules, and procedures to guide team development and operations., Performance Management: Monitored and assessed team performance, providing feedback and support to promote continuous improvement., Leadership Development: Identified and nurtured potential leaders within the team, providing opportunities for growth and advancement., Event Management, Event Planning: Coordinated and planned a wide range of events, from corporate gatherings to large-scale public events., Logistics Coordination: Managed logistics, including venue selection, transportation, catering, and equipment setup., Vendor Management: Collaborated with vendors and service providers to ensure seamless execution of events., Budget Management: Developed and managed event budgets, ensuring cost-effectiveness while delivering high-quality experiences., Post-Event Analysis: Conducted post-event evaluations to assess success and identify areas for improvement.
• Knight Watch Security Services Pvt. Ltd., Sr. Manager – Growth & Operations, 08/21 - 01/22
• Epicurean Hospitality Services Pvt. Ltd., Manager – Sales & Operations, 05/19 - 06/20
• Lite Bite Foods Pvt. Ltd., Assistant Manager Sales & Operations, 10/16 - 01/19
• OYO Rooms, New Delhi, Assistant Manager Sales & Operations, 08/15 - 09/16
• EO2 Entertainment Oxygen, New Delhi, Manager BD & Operations, 08/13 - 07/15
• Oberoi Group of Hotels, New Delhi, Sr. Food & Beverage (F&B) Operations, 07/11 - 07/13

• Events Planning & Management
• Operations Management
• Business P&L and Vendor Management
• Inventory Management
• Client Relationship Management
• Quality & Control Management
• Corporate Sales
• Strategic Planning