Megha Kumar
Cork
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Proficient in Microsoft Office Tools. Certified SAP Human Capital Management Consultant (SAP-Germany). Masters in HRM at University College Cork, (2021-2023)
Overview
7
7
years of professional experience
Work History
Store Associate
Jump Juice Bar
08.2023 - Current
- Greeted customers and suggested suitable options.
- Maintained clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create positive work environment, fostering teamwork and mutual support.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Managed efficient cash register operations.
- Increased sales and customer satisfaction through personalized servicing.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Store Assistant
M&B Store Limited
04.2023 - 08.2023
- Updating the stocks and products in the store
- Managing the Deli
- Working as pizza maker in Eskimo pizza Passage west.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
SAP HCM Senior Consultant
Metro Global Business Services
09.2017 - 08.2021
- Programming and developing the system for stakeholders and clients for Metro Group, Germany
- To address and deal with customer related issues and coordinate with various clients to resolve the queries and to avoid any business implications
- Excellent knowledge on SAP HCM System
- End user and developer monitoring for smooth connectivity
- Worked on every Personnel Administration and Organisational Management queries to find and resolve the issues
- Expertise on handling multiple projects and managing deadlines
- Ability to build and maintain relationships with clients and vendors.
Education
Master of Science - Human Resources Management
University College Cork
Cork03.2023
Skills
- Ability to work under pressure and to multitask
- Good grasping skills
- Ability to organize and prioritize the work
- Good Team player
- Excellent Communication skills
- Cash Handling Accuracy
- Attention to Detail Focus
- Customer Assistance
Languages
English (fluent)
Hindi
Arabic
Part Time Job Experience
- Pizza Hut, Pune, India, 09/2016, 08/2017, Engineering Intern
- Siemens Abu Dhabi, UAE, 08/2015, 08/2016, Engineering Intern
- Smokin Joe’s, India, 01/2015, 04/2015, Pizza Maker
- Eskimo Pizza City Center, June 2022-Aug 2022, 06/2022, 08/2022, Til and Store Assistant
Visa
Stamp-1G
Availability
Full Time (Immediately)
Timeline
Store Associate
Jump Juice Bar
08.2023 - Current
Store Assistant
M&B Store Limited
04.2023 - 08.2023
SAP HCM Senior Consultant
Metro Global Business Services
09.2017 - 08.2021
Master of Science - Human Resources Management
University College Cork
Similar Profiles
Sara GoicoechandíaSara Goicoechandía
Manager at JUMP JUICEManager at JUMP JUICE
Matthew Paul JansenMatthew Paul Jansen
Juice Bar Barista at Speedo Juice BarJuice Bar Barista at Speedo Juice Bar
Amelia WheatonAmelia Wheaton
Cafe Barista at Tango Juice BarCafe Barista at Tango Juice Bar