Aadesh Pachera
Bangalore
Summary
Analytical professional(8 years of experience) with high technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great as Individual Contributor or Team player and consistently self motivated to exceeds expectations.
Overview
8
8
years of professional experience
Work History
C10 - Officer
Citi
Bangalore
07.2022 - Current
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Played a critical role in safeguarding against runaway losses through solution that identifies anomalies by leveraging transactional volumetric deviation approach .i.e. Fusion 2.0. Prevented $7.3MM non recoverable significant loses in 2023.
- As a complement Fusion 2.0 process created and implemented the Fusion 3.0 project which learns spend patterns of genuine customers using AI, and alerts any patterns outside the learnt behavior.
- Developed fraud analytics’ models performance report which mostly alerts for the missing, zero & above threshold values case, further on analysis helps to identify any unusual transactional behavior.
- Devised strategies to include TMX, Bio-Catch and Transmit scores into Fusion alerting process and successfully implemented the same.
Senior Business Analyst
EXL services
Gurgoan
03.2019 - 07.2022
- Successfully lead a team of 8 for SAS to Pyspark transformation of over 150 running reports.
- SME for new Field ops team, handling daily report deliveries and leading all Excel to SAS/HIVE/Power BI reports automation, subsequently reducing manual working hours as well as maintaining consistency.
- Identified massive reads mismatch during a regular move in process, saving probable complaints from the customers beforehand.
- Identified and setup controls to prevent the client from being exposed to legal actions taken by customers for breach of tariff related regulations and avoid fines upto 2M levied by regulators.
Business Analyst
EXL services
Gurgaon
07.2016 - 02.2019
- Analyzed 30 million reads data from smart meter to understand usage patterns and conduct customer profiling.
- Proactively tracking and detecting any issue that can be encountered for acquisition journey, churn journey, Payment journey, Billing journey or tariff journey and reporting the figures to business.
- Delivered trend-based analysis for pre post period of installation helping the process to track the implementation of any new/old devices.
- part of the team producing 50+ SAS, VBA automated BAU reports to be delivered to the client on daily, weekly and monthly basis.
Education
MCA - Computer And Information Sciences
USICT, IP University
Delhi07-2016
Skills
- Structured Query Language (SQL)
- SAS
- Advanced Microsoft Excel
- R or Python – Statistical Programming
- Data visualization
- Data cleaning and preparation
- Machine learning
- Critical thinking
Affiliations
- Listening to music
- Play chess/TT/Snooker
- Internet surfing
Accomplishments
- Awarded Bronze from partner as well as direct manager
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
C10 - Officer
Citi
07.2022 - Current
Senior Business Analyst
EXL services
03.2019 - 07.2022
Business Analyst
EXL services
07.2016 - 02.2019
MCA - Computer And Information Sciences
USICT, IP University
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