AADHARSH SUBHASH

• Will be investigating money related fraud detection, goods and containers which will be missing from Inbound
• Properly evaluate and responding to escalations and query related to missing inbound from the sellers
• Will be submitting the report to Amazon after the investigation and the deep dive related to the query asked by the seller
• Reimbursement and action from Amazon side will be taken as per the report provided by me.

• Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management
• Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team
• Ensuring driver safety and check if the delivery associate following the rules of the particular country.

● Documented work processes, project initiation, production and updates to assist creation of change management and HR policies.

● Detected and resolved data quality issues and discrepancies to ensure integrity and quality control.

● Gathered inputs to prepare weekly payroll data for processing by the payroll coordinator.

● Managed payroll, accruals for temporary, hourly, and salaried employees.

● Verified and submitted timekeeping information for accurate and efficient payroll

● processing.

● Investigated payroll variances and employee claims, resolving discrepancies and balancing financial records

● through tickets.

● Calculated overtime, vacation, sick hours, leaves to provide accurate data for payroll processing and entered it into the employee’s timecards (Time and attendance).

● Managed payroll data entry and processing for employees to comply with

● predetermined company policies.

● Identified employee errors and utilized audit tools to effectively resolve payroll discrepancies with a 98% success rate.

● Prepared supporting meeting materials, coordinated schedules, and sent Outlook invites.

● Scheduled senior stakeholder meetings.

● Prepared and managed internal documentation to meet SLAs (Service Level Agreements) and quality standards.

● Developed and implemented performance improvement strategies and plans to promote continuous improvement.

● Worked with specific production team members to rectify issues and maintain high-quality final service.

● Coordinated with team members internally to drive quality and meet SLAs on all deliverables.

● Managed employee cases and processed terminations for policy breaches.

● Provided training and assigning work to teammates.

● Worked on Process Improvement initiatives.

● Handled CS (Customer Service) and AIR (Attendance, Issue, and Return) Sick-notes.

● Managing a team of 17 employees.

● Prepared ad hoc reports, including SLA, High Level, Attendance, and Team Metrics Reports, and shared them with leadership.

● Handled escalations, provided training, served as a Subject Matter Expert (SME), and acted as a point of contact for AWAL.

● Consulting Stakeholders, clients.

● Designed and implemented strategies and initiatives to enhance employee engagement, such as recognition programs, employee feedback mechanisms, wellness initiatives, and professional development opportunities.

● Organizing team-building activities and other operations.

● Assisted in onboarding as an Onboarding Buddy for 23 employees.

● Conducted training sessions and post-training assessments for 100+ employees

• Summarizes current financial status by collecting information, preparing balance sheet, profit and loss statement, and other reports and handling billing for the company.

• Develops loan applications by evaluating applicant information and Completes loan contracts by explaining provisions to applicant, obtaining signatures and notarizations, documentation and collecting fees.

• Providing technical assistance in system handling, tracking the courier and handling data accordingly.