AADHITHYA ANBAZHAGAN
Software Engineer
Chennai
Summary
Software Engineer with expertise in application support, troubleshooting, and automation. Passionate about leveraging technology to streamline processes and enhance system performance. Proven ability to troubleshoot complex issues, automate manual tasks, and optimize systems for reliability and efficiency. Experienced in ITIL processes, including incident management, change management, and service requests.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Software Engineer
Accenture
01.2021 - Current
- Provide application support to retail clients, including troubleshooting and bug-fixing in production and lower environment databases.
- Analyze and resolve real-time production issues, ensuring minimal system downtime and prompt corrective actions.
- Automate routine tasks using Python and Unix Shell Scripts, reducing manual workload by 30% and improving process efficiency.
- Design and manage graphical dashboards using SQL Queries and Splunk to visualize and analyze business data, aiding data-driven decision-making.
- Contribute to the migration of services from Mesos Marathon to Kubernetes, enhancing system scalability and performance under Agile methodology.
- Monitor services using Mesos-Marathon, Datadog, Splunk, Kibana, and Grafana to ensure smooth production operations.
- Experienced in managing incident, problem, and change management processes in accordance with ITIL best practices.
Intelligence Quotient Tester
12.2019 - 03.2020
- Developed an IQ testing application based on the Wechsler scale, incorporating the Fisher-Yates Shuffling Algorithm for more accurate results
- Authored a journal paper on the project, which was later published in [Journal Name]
Visage Pointer
SRM VEC
07.2019 - 11.2019
- Designed an application to detect actions such as blink, wink, and yawn to trigger the mouse cursor
- Used Human-Computer Interaction (HCI) applications in Python 3.6 to control the mouse cursor with facial movements via a webcam
- Enabled hands-free feature using wearable hardware or sensors
Education
B.Tech - Information Technology
SRM VEC
Chennai,India 07.2016 - 09.2020
Technical Skills
Programming Languages: SQL, Python, JavaScript
Tools & Platforms: Mesos-Marathon, Kubernetes, Splunk, Kibana, Grafana, Datadog, Appwatch Other: Unix Shell Script, Linux, ServiceNow, JIRA, Confluence
ITIL Practices: Incident Management, Problem Management, Change Management, Service Requests
Academic projects
I ntelligence Quotient Tester December/2019 - March/2020
Developed an IQ testing application based on the Wechsler scale, incorporating the Fisher-Yates Shuffling Algorithm for more accurate results. Authored a journal paper on the project, which was later published in [Journal Name].
Visage Pointer July/2019 - November/2019
Designed an application to detect actions such as blink, wink, and yawn to trigger the mouse cursor. Used Human-Computer Interaction (HCI) applications in Python 3.6 to control the mouse cursor with facial movements via a webcam. Enabled hands-free feature using wearable hardware or sensors.
Certification
Accenture Certified - Python Automation
Accomplishments
- Accenture: Recognized for continuous system improvement, including automation and proactive alerts to prevent production issues.
- Accenture: Won the Team Challenge at Accenture Technology Analyst School 2021, out of 50+ participants.
- Accenture: Received client appreciation for preventing a major issue that could have impacted $X in revenue.
Soft Skills
- Teamwork : Worked with cross-functional teams to optimize workflows and enhance system performance.
- Analytical Thinking : Used data and technical expertise to identify and resolve production issues.
- Problem-solving : Addressed critical production issues, preventing service outages.
- Leadership : Led automation initiatives to boost team efficiency.
- Time Management : Prioritized tasks to meet deadlines in a fast-paced environment.
- Communication : Effectively communicated technical issues and solutions to all stakeholders.
Timeline
Software Engineer
Accenture
01.2021 - Current
Intelligence Quotient Tester
12.2019 - 03.2020
Visage Pointer
SRM VEC
07.2019 - 11.2019
B.Tech - Information Technology
SRM VEC
07.2016 - 09.2020
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