AADIL SAYYED
MUMBAI
Summary
Results-driven manager with extensive experience in fast-paced product industries, recognized for implementing strategies that reduce downtime and operational costs while enhancing sales and customer satisfaction. Proven track record in leadership roles, fostering team collaboration and commitment to excellence. Core competencies include process optimization, financial acumen, and customer relationship management. Committed to continuous improvement and driving organizational success.
Overview
14
14
years of professional experience
Work History
RETAIL SALES MANAGER AND E COMMERCE SPECIALIST
STITCHES UNIFORMS (UAE)
DUBAI
08.2022 - 01.2025
- Taught junior employees proactive strategies to meet operational and sales goals.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Oversaw regional and local sales managers and staff.
- Increased store sales by cross-selling complementary items.
- Provided in-depth information on product features so customers could make educated buying decisions.
- Conducted regular inventory checks to ensure accuracy of product counts.
- Analyzed sales data to identify trends, opportunities for growth, and areas requiring improvement.
- Resolved customer complaints regarding sales and service.
- Maintained inventory levels, ensuring stock availability while minimizing excess.
Assistant Operations Manager
ZARA INDIA (INDITEX TRENT RETAIL INDIA PVT LTD )
MUMBAI
08.2014 - 07.2022
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Structured HR consulting services to support clients during organizational developments and changes.
- Developed and implemented operational policies and procedures.
- Recruited qualified candidates to bolster department operations and increase productivity.
- Developed and implemented operational procedures to ensure efficient workflow.
- Resolved customer complaints promptly and professionally.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Store Manager
PEPE JEANS LONDON
MUMBAI
07.2011 - 08.2014
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored security cameras and acted accordingly in the event of a theft or dispute between customers or employees.
Education
B.COM - COMMERCE
ST PAULS HIGH SCHOOL
MUMBAI06-2022
Skills
- Promotions and specials
- Store display management
- Training and mentoring
- Promotional planning
- Customer service
- Product merchandising
- Decision-making
- Sales coaching
- Revenue forecasting
- Critical thinking
- Management
- Cash handling
- Upselling strategies
Timeline
RETAIL SALES MANAGER AND E COMMERCE SPECIALIST
STITCHES UNIFORMS (UAE)
08.2022 - 01.2025
Assistant Operations Manager
ZARA INDIA (INDITEX TRENT RETAIL INDIA PVT LTD )
08.2014 - 07.2022
Store Manager
PEPE JEANS LONDON
07.2011 - 08.2014
B.COM - COMMERCE
ST PAULS HIGH SCHOOL
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