AADITH AJAY
Technical Support Engineer
Muvattupuzha
Summary
Technical Support Engineer with a Mechanical Engineering background, currently part of the Technical Marketing team at Amphenol Communications Solutions. Experienced in providing customer technical support, assisting sales and marketing teams with product-related clarifications, and coordinating internally to resolve technical inquiries efficiently. Strong communication skills with hands-on involvement in product expos, technical exhibitions, and customer engagement activities, along with experience using CRM-based customer interaction tools.
Overview
2
2
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Technical Support Engineer (Technical Marketing Team)
Amphenol Communications Solutions
06.2024 - Current
- Deliver technical support to customers by resolving product-related queries and clarifying application usage
- Support sales and marketing teams by providing technical insights during customer interactions.
- Facilitate collaboration with internal teams to ensure prompt resolution of customer technical inquiries
- Facilitate sample order requests and associated customer follow-ups
- Engage in product expos, technical exhibitions, and promotional events.
Education
Bachelor of Technology (B.Tech) - Mechanical Engineering
Muthoot Institute of Technology And Science, APJ Abdul Kalam Technological University
07.2024
Higher Secondary (12th) - Computer Science
Father Joseph Memorial Higher Secondary School
01.2020
Secondary School (10th) - undefined
Presidency Central School
01.2018
Skills
Technical support and customer assistance Problem-solving and troubleshooting Client communication and engagement
Certification
Design of Fire and Life Safety Systems for Buildings – L&T Edutech
HONORS & AWARDS
1st Prize – Business Plan Competition (Regional Level – SAE), 3rd Prize – Business Plan Competition (National Level Student Convention – SAE India)
Timeline
Technical Support Engineer (Technical Marketing Team)
Amphenol Communications Solutions
06.2024 - Current
Higher Secondary (12th) - Computer Science
Father Joseph Memorial Higher Secondary School
Secondary School (10th) - undefined
Presidency Central School
Bachelor of Technology (B.Tech) - Mechanical Engineering
Muthoot Institute of Technology And Science, APJ Abdul Kalam Technological University