Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Lead Implementation and Conversion Analyst
FIS Global Business Services Pvt Ltd
06.2022 - Current
Completed initial data mapping activities based on existing best practices and drove custom mapping process with primary customer project partners.
Coordinated issue escalation process through development and support departments when necessary for swift conflict resolution.
Developed plans for automated information system integration from project inception to conclusion.
Supported successful local area network operation and troubleshot greater network issues.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
AWS Cloud Administrator
Natwest Group Pvt Ltd
04.2020 - Current
AWS Services (EC2,RDS,ELB,AMI,Route 53) and creating Autoscaling and Load balancer
Create S3 buckets and S3 life cycle management for old data's and logs
Also adding EBS and EFS whenever required
Maintaining IAM policies for organization in AWS to create users , groups, and define rules for role based access to AWS resources
AWS CLI commands with different services and AWS EC2 and load balancer script using Terraform.
Process Lead
Natwest Group Pvt Ltd
02.2018 - 03.2020
Observed safety practices and upheld standards
Developed systems of organization and efficiency to increase production by 100%
Scheduled appropriate number of employees to complete production line tasks
Monitored tool use and performed repairs
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Tracked project and team member performance closely to quickly intervene in mistakes or delays
Maintained open communication by presenting regular updates on project status to Stakeholders
Demonstrated respect, friendliness and willingness to help wherever needed
Actively listened to customers, handled concerns quickly and escalated major issues to Managers and Stakeholders
Saved 4 FTE by implementing initiatives that addressed long-standing problems.
Senior Process Analyst
Natwest Group Pvt Ltd
04.2015 - 01.2017
Pinpointed cost-effective process improvements through simulation of potential process alterations, discovering optimal enhancements without interrupting live production efforts
Produced documentation outlining process improvement solutions
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic
Liaised with staff managers to collaboratively design process change implementation plans
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements
Determined and recommended methods to address improvement opportunities.
Process Associate
Natwest Group Pvt Ltd
08.2013 - 04.2015
Collected, arranged and input information into database system
Gathered, organized and input information into digital database
Developed and maintained courteous and effective working relationships
Maintained energy and enthusiasm in fast-paced environment.
Education
Bachelor of Arts - Commerce
A.M Jain College, Madras University
Chennai, India
04.2013
Skills
Teamwork and Collaboration
Organization and Time Management
Training and Development
Data Management
Decision Making
Leadership
Customer Service
Accurate Recordkeeping
Gather Project Requirements
Conversation Recording
Test and Optimize Systems
Project Management
Accomplishments
Collaborated with team of 15 in the development of DMTP project.
Supervised team of 22 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Tamil
Hindi
English
Timeline
Lead Implementation and Conversion Analyst
FIS Global Business Services Pvt Ltd
06.2022 - Current
AWS Cloud Administrator
Natwest Group Pvt Ltd
04.2020 - Current
Process Lead
Natwest Group Pvt Ltd
02.2018 - 03.2020
Senior Process Analyst
Natwest Group Pvt Ltd
04.2015 - 01.2017
Process Associate
Natwest Group Pvt Ltd
08.2013 - 04.2015
Bachelor of Arts - Commerce
A.M Jain College, Madras University
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