Cultural Curiosity
AAFREEN BEHERA
Account & Transformation Manager
Bangalore,KA
Summary
A seasoned technology and product transformation leader with nearing 11 years of experience shaping digital solutions, optimizing product lifecycle management, and driving Agile delivery across global organizations. In my current role as Account & Transformation Manager at Infosys Pvt. Ltd., while serving as Lead Consultant at In‑Tech Group India Pvt. Ltd., I work closely with cross‑technology teams and senior stakeholders to enable future‑fit product delivery that aligns with long‑term business strategy.
Coming from a family deeply rooted in the medical profession, I’ve developed a natural affinity for healthcare and life‑sciences environments - an early exposure that shaped my understanding of clinical workflows, regulatory discipline, and the critical role technology plays in improving human outcomes. This perspective strengthens my ability to deliver transformation programs within FMCG, pharma, healthcare, and robotics‑driven scientific ecosystems.
My background spans SAP PLM, automation, and enterprise architecture, supported by certifications in SAP, Automation, and TOGAF. I’m passionate about using technology to simplify complexity, enhance operational efficiency, and create scalable, meaningful impact -particularly in domains where precision, compliance, and patient‑centric thinking are paramount.
Before stepping into transformation leadership, I held roles such as Create Product SME, R&D Assistant Manager, and R&D Delivery Lead at Unilever - one of the world’s largest FMCG organizations. During this time, I strengthened my expertise in end‑to‑end R&D processes, global product lifecycle governance, and large‑scale innovation delivery. Working within the fast‑paced FMCG environment sharpened my ability to drive rapid product development, manage cross‑functional alignment, and deliver technology‑enabled solutions that support high‑volume, consumer‑centric operations.
Collaboration, clarity, and continuous improvement are at the core of how I work. I’m committed to driving sustainable growth through innovation, thoughtful problem‑solving, and technology‑aligned solutions that move organizations forward - especially those shaping the future of healthcare, pharma, FMCG, and intelligent automation.
Overview
11
11
years of professional experience
5
5
Certifications
3
3
Language
Work History
Lead Consultant (Account & Transformation Manager)
In-tech Group India Private Limited
Bengaluru, India
01.2026 - Current
- Directed end‑to‑end delivery governance by assessing project risks early, developing mitigation strategies, and ensuring seamless execution across complex, multi‑stakeholder initiatives.
- Optimized operational performance through process streamlining, resource alignment, and quality‑assurance leadership, strengthening service delivery and adherence to organizational standards.
- Drove commercial and client‑relationship growth by negotiating vendor contracts, managing RFP processes, securing new engagements, and maintaining strong client partnerships that contributed to revenue expansion.
- Provided executive‑level communication and stakeholder management through structured progress reviews, transparent issue resolution, and proactive expectation setting, ensuring alignment and confidence throughout the delivery lifecycle.
Create Product SME
Unilever
04.2024 - 12.2025
- Led enterprise‑wide SAP PLM and ECC deployments, achieving 99.9% system uptime and seamless integration with end‑to‑end product lifecycle workflows.
- Optimized SAP BPM processes, reducing cycle times by 25% and delivering significant annual efficiency gains valued in the hundreds of thousands of euros.
- Engineered ABAP enhancements to automate reporting and compliance activities, cutting manual workload by 40%.
Implemented RPA solutions for SAP product management, eliminating 8,000+ manual hours annually and improving operational throughput. - Built scalable automation frameworks using UFT and TOSCA, increasing test coverage by 60% and reducing QA turnaround time by 55%.
- Integrated CI/CD pipelines via Azure DevOps and JIRA, accelerating release velocity by 45% and strengthening deployment reliability.
- Designed and operationalized zero‑trust security architectures within SAP environments, reducing vulnerability exposure by 37%.
Developed predictive maintenance analytics, reducing unplanned downtime by 35% and generating €1.2M in annual savings. - Modernized legacy SAP and BPM landscapes through cross‑functional digital transformation initiatives, reducing system friction by 40% and improving user experience.
- Delivered enterprise‑wide dashboards and real‑time KPI reporting using SAP, Power BI, and custom ABAP solutions, reducing reporting latency by 50% and improving decision‑making speed by 25%.
R&D Assistant Manager
Unilever
07.2022 - 03.2024
- Led large‑scale PLM–ECC and S/4HANA transformation initiatives, strengthening change management, validation rigor, and cross‑system traceability to reduce risk and improve compliance.
- Accelerated release cycles by 45% through streamlined CI/CD pipelines, automated testing, and integrated deployment feedback loops.
- Drove Agile adoption across business‑critical change request processes, reducing CR cycle times by 30% and increasing deployment frequency with minimal rollbacks.
- Delivered Embedded Fiori migration and Compass Re‑organization integrations, cutting project delivery timelines by 35% and improving user readiness through standardized workflows and documentation.
- Optimized regression and performance testing strategies, reducing validation cycles by 50% and enabling faster, more reliable S/4HANA upgrade delivery.
- Enhanced cross‑system data visibility by automating PLM–ECC interfaces and engineering digital dashboards (e.g., BOM Dashboard Engineering), reducing manual reporting workload by over 30%.
- Strengthened operational resilience by institutionalizing proactive incident analysis, automated monitoring, and integrated incident‑release workflows, reducing critical incidents by 40% and improving SLA compliance to 98%.
- Modernized SAP landscapes through architectural simplification, S/4HANA migration, and decommissioning of redundant components, improving system performance by 25% and reducing infrastructure costs by 15%.
- Standardized change request and interface management through Lean/Six Sigma principles, CR playbooks, and harmonized PLM–ECC/S4H integrations, improving throughput by 20% and reducing data‑related incidents by 35%.
- Delivered enterprise‑wide dashboards and analytics solutions using SAP, Fiori, Power BI, and ABAP, reducing reporting latency by 20%, improving decision‑making speed by 11%, and achieving 99% audit accuracy in materials tracking.
Senior Executive IT
Unilever
Bengaluru, India
03.2020 - 06.2022
- Led end‑to‑end quality engineering transformation by implementing regression and performance testing strategies, automation frameworks (UFT/TOSCA), and RPA solutions—expanding test coverage by up to 60%, reducing post‑release defects by 40%, and eliminating 8,000+ manual hours annually.
- Accelerated delivery and improved release reliability through CI/CD pipeline integration, automated validation workflows, and continuous testing, resulting in a 45% increase in release velocity and a significant reduction in customer‑impacting incidents.
- Enhanced operational efficiency and process excellence by redesigning workflows, optimizing systems and workspaces, and applying data‑driven insights—reducing validation cycles by 50%, improving productivity, and strengthening alignment with corporate goals.
- Strengthened cross‑functional collaboration and organizational capability by partnering with stakeholders to define actionable strategies, preparing operational performance metrics, conducting training and onboarding, and driving Agile adoption across teams.
- Improved financial and operational performance through budget analysis, process optimization, and automated reporting dashboards—reducing expenses, improving decision‑making speed, and increasing overall departmental effectiveness.
Assistant Systems Analyst (SAP Functional Consultant)
TCS
Bengaluru, India
07.2017 - 02.2020
- Provided strategic oversight for regression and functional testing initiatives, ensuring quality governance, risk mitigation, and reliable delivery across PIRD and other business‑critical systems.
- Strengthened enterprise system design and operational governance by defining system scope, leading gap‑analysis workshops, establishing standardized processes, and elevating documentation practices to support long‑term scalability and compliance.
- Advanced organizational efficiency and user experience through targeted automation, interface enhancements, performance optimization, and structured enablement programs that improved adoption and reduced operational friction.
- Shaped SAP solution strategy by translating business needs into scalable system designs, guiding end‑to‑end implementation cycles, mentoring consultants, and serving as a trusted advisor across functional and technical teams.
- Enhanced cross‑functional alignment and system resilience by driving incident‑resolution strategy, assessing upgrade impacts, supporting interface integration, and steering the deployment of integrated SAP solutions for complex business scenarios.
Software Testing Engineer
QA InfoTech Pvt. Ltd.
Chandigarh, India
03.2014 - 07.2014
- Directed end‑to‑end quality strategy by designing comprehensive test plans, implementing regression and performance testing frameworks, and ensuring full functional coverage across key software applications.
- Strengthened product reliability and delivery governance through proactive defect management, root‑cause analysis leadership, and alignment of test strategies with broader project and business objectives.
- Advanced automation maturity by developing automated test scripts and optimizing testing workflows, significantly reducing manual effort and accelerating validation cycles.
- Enhanced cross‑functional alignment by collaborating with product managers, developers, and project teams to define testing requirements, assess system capabilities, and ensure seamless integration within Agile delivery models.
- Elevated user experience and operational readiness through clear technical documentation, user‑focused interface improvements, training support, and meticulous quality reviews that reduced defect leakage and improved product stability.
System Developer
Webart Softech
Chandigarh, India
07.2012 - 02.2014
- Drove strategic software enhancement initiatives by designing high‑performance system features, optimizing existing applications, and improving overall reliability and uptime across key platforms.
- Shaped product and system direction through deep user‑requirement analysis, usability testing, and stakeholder collaboration, ensuring solutions aligned with business goals and elevated end‑user experience.
- Strengthened engineering excellence by leading code reviews, mentoring junior developers, and establishing best practices that improved development quality, consistency, and delivery speed.
- Advanced automation and operational efficiency by implementing automated testing procedures, building reporting automations, and streamlining development workflows to accelerate project delivery.
- Delivered scalable, data‑driven solutions by architecting database components, conducting performance assessments, and recommending technology upgrades that improved system efficiency and supported business growth.
Education
Post Graduate in Masters of Business Administration - Marketing & Operations Management
IBS Business School
Hyderabad01.2017
Graduate in Bachelors of Technology - Electronics And Communications Engineering
Rayat And Bahra Institute of Engineering And Biotechnology
Mohali Campus, Sauharan01.2012
Skills
SAP PLM, SAP ABAP, SAP ECC, SAP BPM
Automation & Development: UFT, TOSCA, RPA Frameworks, Power BI, ABAP/Fiori/UI5
CI/CD: JIRA, Azure DevOps, GitHub, GCharm, CGP
Agile Methodologies, Version Control, Application Security
Logistics Management
Budget Forecasting, Planning and Management
Agile Project Management with DevOps, Regression and Performance Testing
Programming: C, C, Java/J2EE
Familiar with HTML
Manual Testing methodologies of software
MS Office knowledge as well as Windows OS
Training and mentoring
Strategic thinking
Strong analytical skills
Customer focus
Effective communication
Certification
SAP ABAP certified by SAP-AG, Germany
Interests
Baking
Travelling
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Lead Consultant (Account & Transformation Manager)
In-tech Group India Private Limited
01.2026 - Current
Create Product SME
Unilever
04.2024 - 12.2025
R&D Assistant Manager
Unilever
07.2022 - 03.2024
Senior Executive IT
Unilever
03.2020 - 06.2022
Assistant Systems Analyst (SAP Functional Consultant)
TCS
07.2017 - 02.2020
Software Testing Engineer
QA InfoTech Pvt. Ltd.
03.2014 - 07.2014
System Developer
Webart Softech
07.2012 - 02.2014
Post Graduate in Masters of Business Administration - Marketing & Operations Management
IBS Business School
Graduate in Bachelors of Technology - Electronics And Communications Engineering
Rayat And Bahra Institute of Engineering And Biotechnology