Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Aakankasha Gupta

Functional Consultant
Gurgaon

Summary

Results-driven professional with a customer focus and a proven track record of boosting company profits by improving team efficiency and productivity. Utilizes exceptional organizational skills to enhance overall efficiency and lead teams to achieve outstanding performance. Brings extensive experience in effective and efficient operations, possessing outstanding knowledge and practical expertise to provide exceptional all-around service. Known for trustworthiness and a dedicated work ethic, with 4.5 years of practical experience and a self-motivated drive to consistently deliver first-class results within assigned issues and deadlines.

Overview

2025
2025
years of professional experience
3
3
Languages

Work History

Career Break

.
03.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Fuctional Associate

Ginni Systems Limited
9 2018 - 03.2023
  • Evaluates user processes and requirements.
  • Validate solutions with clients.
  • Collaborated with developers and analysts to create new software solutions.
  • Supported business process adjustments and enhancements.
  • Conducted internal training sessions for product technologies.
  • Developed strong presentation skills for management and client interactions.
  • Utilized analytical abilities to interpret client needs for solutions.
  • Communicate complex technical and business concepts to lay audiences.
  • Delivers continuous ERP functional system support.
  • Conducted training sessions for product module users.
  • Enhanced client happiness by solving intricate problems.
  • Build strong working partnerships with key customer contacts.
  • Coordinated timely delivery of improved system features.
  • Ensure seamless integration of processes across modules, systems, and applications within the organization.
  • Handles issues professionally.
  • Fostered collaboration among team members by engaging in group exercises.
  • Consistently engaged with customers to comprehend requests.
  • Arranged documents to enhance accessibility.
  • Communicated with customers to identify their needs.
  • Collaborated with cross-functional teams to deliver project requirements on time and within budget.
  • Communicated with customers in various languages to troubleshoot issues.
  • Analyzed customer data to identify trends and anticipate customer needs.

Education

Bachelor of Engineer - Computer Science

Shri Ram Institue of Technology

Skills

Multitasking

Knowledge of ERP Software

Communication skills

Leadership experience

Problem-solving abilities

Work ethic

Self-motivation

Decision making

Positivity

Timeline

Career Break

.
03.2023 - Current

Fuctional Associate

Ginni Systems Limited
9 2018 - 03.2023

Bachelor of Engineer - Computer Science

Shri Ram Institue of Technology
Aakankasha GuptaFunctional Consultant