AAKANKSHA CHANDAN
MUMBAI
Summary
Accomplished academics and management professional adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations while maintaining a focus on continuous improvement and sustainable growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Manager Academics
Birla Edutech Ltd. / Birla Open Minds Education Pvt. Ltd
Mumbai
11.2016 - 07.2022
- Coordinating curriculum planning and delivery- Middle and High school
Responsible for curriculum development for National and International boards.
1. Monthly lesson plans
2. Curriculum Design, analysis and review.
3. Planning & Executing teacher training modules. - Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
- Tracking Team work and Work Progress
- Responsible for school operations- Dispatch of curriculum and other contents to schools on regular intervals.
- Coordination with Graphic team to get collaterals made on regular basis as per school requirements.
- Coordination with all departments to resolve any Academics related queries for Franchise Schools
- Academic Presentation to new Franchise prospects- Online or Offline
- Academic Induction Training for New Employees ( Content Team, Marketing Team, RM, School Principals and Coordinators)
- Responsible for teacher training, classroom observation and Educational Audit in Franchise Schools.
- Introducing new initiatives related to Curriculum development.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
DMIT Counselor
Taj EduGlobe Ltd
Mumbai
07.2016 - 11.2016
- Scanning the fingerprints , and ensure timely report generation and follow up counseling session.
- Conducting Counseling Sessions for Age group starting from 2 years till 60+ people for DMIT
- Organizing events in Educational organizations to promote DMIT , a tool to inborn abilities and talents,strength and weakness along with learning potential and acquiring patterns.
- Appropriate guidance and remedial methods( in particular cases) as and when need arises.
- Provided individual and group counseling to guide clients in areas of social and emotional needs.
- Helped clients find solutions by teaching appropriate intervention techniques.
- Documented meetings, interventions and contacts with clients to optimize care.
Education Consultant- Lead Author
iDiscoveri /XSEED
01.2011 - 08.2013
- Designing Content, Curriculum Development and Academic Planning.
- Review and Approving of Content (Content Book, Student Work Book and Curriculum Manual).
- Setting process for the new project.
- Training and Continuous Supervision of new hires.
- Design and development of Process and Training documents
PGT Mathematics
Gyan Mandir Public School, Naraina
04.2010 - 05.2010
- Leave Vacancy
- Contributed to selection, development and implementation of instructional materials for classroom, labs and library resources.
- Planned and organized instruction and instructional delivery in innovative ways, maximizing student learning and academic excellence.
PGT Mathematics
Guru Nanak Dev Public School
07.2009 - 03.2010
- Adapted course materials according to diverse levels of ability within the same class.
- Demonstrated enthusiasm for teaching math while creating an atmosphere conducive to learning.
- Provided individualized guidance to struggling students, helping them improve their understanding of mathematical concepts.
- Assessed student learning using a variety of formative and summative assessments.
- Integrated real-world examples into lessons to make mathematics more relevant for students.
- Maintained accurate records of grades, attendance and other pertinent data related to student performance in mathematics courses.
Process Trainer
Serco Pvt Ltd.
New Delhi
12.2008 - 06.2009
- 6 Months Experience as; with Serco For American Express Insurance Sales Process(ICICI Pru./Lombard Insurance product)
- Developed and implemented training programs for new process employees.
- Provided feedback to supervisors regarding employee performance in relation to the processes being trained.
- Maintained accurate records of all process training activities including attendance and evaluation results.
- Identified areas where additional process instruction was necessary and created supplementary materials accordingly.
- Monitored trainee progress throughout the course of their program and provided additional support as needed.
- Analyzed existing processes and developed plans for improvement based on best practices.
- Gathered and organized training materials to support program objectives.
- Collaborated with other departments to maintain current knowledge of training needs.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Retention Team (credit Card Division)
American Express
04.2007 - 02.2008
- Receiving Customer’s correspondence through letters, phones.
- Updating the queries on the database maintained.
- Applying Skills like: Explanation and Simplification of concepts to provide precise and clear information to customers and to resolve the issue.
- Using appropriate tools to pacify irate card members and to resolve the issue in minimum possible time.
- Liaising with different departments, to ensure timely resolution of customer issues.
PRT Mathematics
Sumermal Jain Public School
New Delhi
01.2006 - 01.2007
- Teach fourth and fifth grade students in a self-contained classroom setting.
- Maintain excellent classroom management skills and an ability to keep students on task.
- Use behavior modification techniques as a motivator for improving conduct and encouraging participation.
- Integrate multiple teaching styles to intensify the range of learning.
- Teach guided reading lessons to model questioning, clarification, and problem solving techniques.
- Evaluate student progress and support recommendations for further student development.
- Assist with the formulation of Individual Education Programs, and generate quarterly report cards.
Education
MBA - Finance
IASE Deemed University
Rajeshthan06-2011
Bachelors in Education (B.Ed) - Maths And Science
Maharaja Surajmal Institute,G.G.S.I.P University
04-2006
Master of Science - Mathematics
Daulat Ram College, University of Delhi
05-2005
Bachelor of Science - Mathematics
Shri Venkteswara College, University of Delhi
05-2003
Skills
- Excellent communication with ability to work under minimal supervision
- Adhere to deadlines, Motivated to excel, Highly Confident,
- Problem-solving aptitude
- Relationship Building
- Data-driven decision-making
- Cross-functional team leadership
- Process Improvement
- Customer Service
- Team Development
- Team building
- Analytical Thinking
Certification
ü Pursued Actuarial Science from IAI(Institute of Actuaries of India) (Feb’08-Nov’08)
· Appeared for CT1 (Financial Mathematics) ,CT3(Probability and Mathematical Statistics) and CT7(Economics).
· Cleared CT1 (Financial Mathematics) Actuarial Exam May’08.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Elementary (A2)
A2
References
References available upon request.
Timeline
Senior Manager Academics
Birla Edutech Ltd. / Birla Open Minds Education Pvt. Ltd
11.2016 - 07.2022
DMIT Counselor
Taj EduGlobe Ltd
07.2016 - 11.2016
Education Consultant- Lead Author
iDiscoveri /XSEED
01.2011 - 08.2013
PGT Mathematics
Gyan Mandir Public School, Naraina
04.2010 - 05.2010
PGT Mathematics
Guru Nanak Dev Public School
07.2009 - 03.2010
Process Trainer
Serco Pvt Ltd.
12.2008 - 06.2009
Retention Team (credit Card Division)
American Express
04.2007 - 02.2008
PRT Mathematics
Sumermal Jain Public School
01.2006 - 01.2007
MBA - Finance
IASE Deemed University
Bachelors in Education (B.Ed) - Maths And Science
Maharaja Surajmal Institute,G.G.S.I.P University
Master of Science - Mathematics
Daulat Ram College, University of Delhi
Bachelor of Science - Mathematics
Shri Venkteswara College, University of Delhi
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