Aakanksha Joshi
Indore
Summary
Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
7
7
years of professional experience
Work History
HR Manager
Blue Web Spark Technology
Indore
08.2019 - 09.2024
- Developed and implemented HR strategies to improve employee engagement and retention.
- Organized and facilitated team-building activities, including monthly staff meetings.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Assisted in the development of policies related to human resources management.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Maintained relationships with external stakeholders regarding employment issues or concerns.
- Advised managers on how best to motivate employees and increase their satisfaction levels.
- Coordinated training programs for new employees and existing staff members.
- Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
- Developed processes for onboarding new hires into the organization's culture.
- Reviewed applications for positions within the company according to pre-determined criteria.
- Ensured compliance with all state and federal employment laws including wage and hour regulations.
- Drafted job descriptions based on current roles within the organization.
- Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Communicated with supervisors to plan and review employee evaluations.
- Created and updated personnel files by entering information in HRIS.
- Administered employee benefits and led open enrollment process, informing and coaching employees.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Held exit interviews and documented information discussed with employees.
- Recruited new employees and built relationships, driving visibility.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Provided HR consultation services to leadership and department heads.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Developed employee orientation and training programs for new hires.
- Scheduled meetings with employees to address concerns and grievances.
- Assisted in employee recruitment, hiring and interview processes.
- Organized employee directories and updated individual contact information.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Suggested promotions and wage increases according to employee performance.
- Created and implemented employee retention strategies.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Researched industry trends to inform compensation and performance strategies.
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
Guru Rajendra Jain International School
FDA
Rajgarh (DHAR)
04.2018 - 05.2019
- Organized and maintained student records, including transcripts, immunization forms, and other documents.
- Assisted with the preparation of reports for school administrators.
- Provided administrative support to teachers, staff members, and students.
- Handled incoming calls from parents and other stakeholders in a professional manner.
- Scheduled meetings and appointments for school personnel.
- Coordinated events such as open house nights, parent-teacher conferences, assemblies.
- Performed data entry into the school's computer systems.
- Created spreadsheets to track attendance and grades for students.
- Ordered supplies and equipment needed by teachers or staff members.
- Ensured that all paperwork was completed accurately and timely submitted to appropriate departments or individuals.
- Processed payments for various fees associated with enrolling in the school district.
- Prepared agendas for faculty meetings.
- Maintained filing systems both electronically and manually.
- Answered questions from parents about their children's educational progress.
- Developed communication materials such as newsletters or flyers related to upcoming events.
- Provided assistance during registration periods by verifying enrollment documentation.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Managed reception area duties such as greeting visitors or answering phones.
- Collaborated with other departments within the school district on special projects.
- Reviewed purchase orders to check for completeness and accuracy.
- Managed administrative operations, purchase orders, quotations, time sheets and expense sheets.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
FSC
ICICI Prudential
Rajgarh (DHAR)
11.2017 - 03.2018
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
MBA - HR/ Finance
IPS Academy, Indore
Indore (MP)08-2017
BBA - Finance
Shri RGP Gujarati Professional Institute, Indore
Indore 08-2014
Government Higher Secondary School Certificate, MP Board -
Government Higher Secondary School, Rajgarh (Dhar)
Rajgarh (Dhar)06-2011
Skills
- Recruitment and staffing
- HR reporting
- Employment law compliance
- Staffing and recruitment
- Metric tracking
- HR processes
- Company policies
- Orientation preparation
- Interviewing techniques
- Compensation and benefits
- Employee evaluations
- Training programs
- Employee engagement
- Employee benefits management
- Employment law
Timeline
HR Manager
Blue Web Spark Technology
08.2019 - 09.2024
Guru Rajendra Jain International School
FDA
04.2018 - 05.2019
FSC
ICICI Prudential
11.2017 - 03.2018
MBA - HR/ Finance
IPS Academy, Indore
BBA - Finance
Shri RGP Gujarati Professional Institute, Indore
Government Higher Secondary School Certificate, MP Board -
Government Higher Secondary School, Rajgarh (Dhar)
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