Aakanksha Karajgaonkar Gupta
Banker
Bhopal
Summary
An experienced and well maintained professional having ample amount of knowledge in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the company for which I am working. I will put my best effort to learn the company's policies and make better decisions in the favour of the company.
Career Summary
Having 8+ years of experience in the field of banking.
Dealt with Credit analysis and financial needs of customers.
Providing solution to the customer problems and building up healthy relationship.
Cross-selling of all banking products and third-party products. Providing banking solutions to the rising needs of the customers.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Asset Officer Grade B Officer (Manager)
IDBI Bank
07.2020 - Current
- Dealt with all kind of project proposals for bank finance, including MSME, Government schemes, Mudra loans, Housing loans, Mortgage loans, Education loan, Car loan, Personal loans, loans to professionals, Credit Cards, Gold loans, KCC and others
- Appraised more than 50 credit cases in a short tenure of two years
- Managing recovery in NPA and Overdue accounts
- Managed CERSAI registrations, CIBIL Corrections, government subsidies
- Providing solution to the varied customer needs and building a strong and sustainable relationship with Bank
- Involved in cross-selling of all bank products, Government banking products, life insurance, general insurance, mutual funds etc
- Exposure of Market place branch dealing with SENP customers majorly.
Service and Operations Manager/Assistant Branch Head, Grade A Officer (Assistant Manager)
IDBI Bank
01.2017 - 01.2020
- Managed branch operations and day to day activities like handling of vault operations, ATM operations, remittances, customer requests and other back-end and internal compliances
- Guiding of new employees in defining the work environment
- Handled cross-selling and deepening of customer with Bank
- Established one semi-urban branch of Bank successfully
- Exposure of Semi-urban branch dealing with farmers and Industrial labours majorly.
Relationship Manager, Grade A Officer (Assistant Manager)
IDBI Bank
01.2015 - 01.2017
- Managed all customer needs and built relationship with them for cross-selling of all products like lockers, accounts, tax-saving needs, government schemes, loans, etc
- Managed customers providing 360-degree solution to their problems
- Handled customers during demonetisation
- Managed salaried work-class.
Customer Service executive, Grade A Officer (Assistant Manager)
IDBI Bank
01.2014 - 01.2015
- Selected meritoriously through IBPS PO exam
- Worked across multiple verticals like cash, remittances, clearing, customer help desk, and many more
- Handled operational needs like Fixed deposits, remittances, Demand drafts, debit cards, accounts etc.
Education
MBA - Finance
Manipal University
Jaipur 03.2021 - Current
CAIIB - undefined
Indian Institute of Banking and finance (IIBF)
JAIIB - undefined
Indian Institute of Banking and finance (IIBF)
NISM Mutual funds - V-A certified. IRDA – IC 33 certified - undefined
Bachelor of Physiotherapy - undefined
DAVV
Skills
Equipped with knowledge about CMA and Credit assessment using computer softwareGood typing skills of 60 wpmGood knowledge of management software and usage of its toolsKnowledge with Microsoft office kit – MS Excel, MS Word, Power Point, and excelKey SkillsAnd StrengthsGood analytical and planning skillsGood Accuracy and attention to detailsExcellent problem analysisExcellent judgement according to the situationExtraordinary managerial skills to promote coordination and group work among employeesAwards and recognitionsNTSE ScholarReceived awards for debate and essay competitionsReceived gold medal in graduationReceived many certificates and appreciation for cross-selling of mutual funds and Life insurance policiesReceived appreciation for handling assets at branch, qualifying in many internal contestsPersonal DetailsDate of Birth: 10th Dec 1986Languages known: English, Hindi, MarathiNationality: Indian
Timeline
MBA - Finance
Manipal University
03.2021 - Current
Asset Officer Grade B Officer (Manager)
IDBI Bank
07.2020 - Current
Service and Operations Manager/Assistant Branch Head, Grade A Officer (Assistant Manager)
IDBI Bank
01.2017 - 01.2020
Relationship Manager, Grade A Officer (Assistant Manager)
IDBI Bank
01.2015 - 01.2017
Customer Service executive, Grade A Officer (Assistant Manager)
IDBI Bank
01.2014 - 01.2015
CAIIB - undefined
Indian Institute of Banking and finance (IIBF)
JAIIB - undefined
Indian Institute of Banking and finance (IIBF)
NISM Mutual funds - V-A certified. IRDA – IC 33 certified - undefined
Bachelor of Physiotherapy - undefined
DAVV