Aakarshan Soni
Store Manager
Bhopal
Summary
Dynamic Store Manager with a proven track record at V2 Retail, excelling in customer service management and team development. Enhanced store profitability through effective inventory management and staff training, resulting in improved customer satisfaction. Skilled in fostering a positive work environment and leading teams to achieve operational excellence.
Overview
7
7
years of professional experience
1
1
Language
Work History
Store Manager
V2 Retail
08.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
Reliance Retail(Smart Bazaar)
12.2022 - 07.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Assistant Store Manager
Avenue Supermarts Limited(Smart)
10.2018 - 12.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
MBA -
Shri Ram Institutes of Technology And Sciences
Jabalpur06.2020
Bachelors of Engineering - Electrical Engineering
Gyan Ganga Institutes of Technology
Jabalpur06.2016
Skills
Customer service management
Timeline
Store Manager
V2 Retail
08.2025 - Current
Store Manager
Reliance Retail(Smart Bazaar)
12.2022 - 07.2025
Assistant Store Manager
Avenue Supermarts Limited(Smart)
10.2018 - 12.2022
MBA -
Shri Ram Institutes of Technology And Sciences
Bachelors of Engineering - Electrical Engineering
Gyan Ganga Institutes of Technology