Madhu Sharma
Human Resource Manager
New Delhi
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Human Resources Manager
Admissify Edutech Pvt.Ltd.
New Delhi, India
10.2023 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular meetings or roundtable discussions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
Human Resources Manager
Apexal Overseas Education
Delhi, India
01.2014 - 09.2023
- Talent Acquisition, Induction & onboarding: Driving an entire recruitment cycle right from manpower requisition, sourcing, short listing candidates and rolling out offers for new hires
- Updating and maintaining the skill wise database of the prospective candidates regularly for the future requirements and building the strong pipeline
- Devising the Induction maze for Fresher & Laterals & on boarding plan which involves developing touch points with new hires
- Oversee joining formalities, devising and executing training & induction, on the job training (OJT) and ensuring smooth and affable entry of new joiners in the organization
- Training & Development: Developing the skill Matrix on the basis of the current skill set required in the job description
- Analyzing and carrying out discussions with business leaders and department heads to understand Training Needs and aligning the same with business objectives
- Organizing training programs
- Payroll Administration & F&F Processing: Consolidation of Payroll with all inputs like Collection on attendance, leaves, new hires, employee information changes, Loans, Advances, and Reimbursements etc
- As per Pay Roll Advice Format
- Pre-auditing the Payroll for zero error & Management Approval
- Handling Payroll Grievances' if any
- HR MIS: Create and develop enhancement in HR Business Reports requirements, by seeking inputs from business leadership and continuously improve organization capability on HR reporting
- Rolling out HR Scorecard for all the Business Units
- Employee Relations, Engagement & Communication: Administering and facilitating various Reward & Recognition schemes
- Designing Employee communication & Quality of Life Calendar in close coordination with departmental Heads and implementing and stabilizing various innovative programs
- Ensuring prompt resolution of employee grievances
- Negotiating and amicably settling disputes, Harassment resolutions, compliance etc
- With the employees and maintaining discipline & harmonious working environment across all employee levels
- Hands on experience in organizing & managing various engagement activities like annual outbound at company level, festival celebrations, which drives to emotional involvement, commitment & resulting enhanced productivity
- Conduct Focus group discussions, dipstick surveys, One-one interaction with employees and skip-level meetings
- Driving the Happiness Index surveys & re-visiting the factors which un tune the Happiness in the environment
- Responsible for HR communication at organization level
Sr. Business Development Executive
Weblink.in Pvt. Ltd.
New Delhi, India
09.2011 - 08.2013
- Identifying new sales leads
- Pitching products and/or services
- Maintaining fruitful relationships with existing customers
- Contacting potential clients via email or phone to establish rapport and set up meetings
- Negotiating and renegotiating by phone, email, and in person
- Developing sales goals for the team and ensuring they are met
- Training personnel and helping team members develop their skills
Education
MBA - Human Resources Management
Sikkim Manipal University
New Delhi, India 08.2011 - 08.2014
Bachelor of Commerce -
Delhi University
Delhi, India 08.2008 - 07.2011
Intermediate - Arts
CBSE
New Delhi, India 04.2007 - 05.2008
Skills
Recruitment
Employee relations
Team building
Staff management
Payroll administration
Employee onboarding
Benefits administration
Exit interviews
Performance appraisal
Onboarding and orientation
Induction & On-boarding ProgramOff Boarding & Relieving ActivitiesEmployee Grievance HandlingEmployee Engagement ProgramOrganization and planningHR Policy development and executionManager-Human ResourceHuman resource specialist with 8 years’ experience in HR Domain I am having a clear and good understanding of Employee Lifecycle and Employee EngagementAs a quick Learner and a strong understanding capability, I am capable of switching to any sector easily within a limited timePROFILE SUMMARYA highly accomplished professional with overall 8 years of experience in Employee Engagement, Policy Development, Grievance Handling and HR RecruitmentExcellent communication, interpersonal relations, mentoring and leadership skillsCoordinating with cross-functional departmental heads for assessing their manpower requirementsProficiency in manpower management & recruitment process involving screening and shortlisting with appropriate compensationAdditional Information
Project:
Led a team of 15 in organizing a large-scale University Fair, which successfully hosted 50 international university delegates.
Timeline
Human Resources Manager
Admissify Edutech Pvt.Ltd.
10.2023 - Current
Human Resources Manager
Apexal Overseas Education
01.2014 - 09.2023
Sr. Business Development Executive
Weblink.in Pvt. Ltd.
09.2011 - 08.2013
MBA - Human Resources Management
Sikkim Manipal University
08.2011 - 08.2014
Bachelor of Commerce -
Delhi University
08.2008 - 07.2011
Intermediate - Arts
CBSE
04.2007 - 05.2008