Aakash Chhabra
New Delhi
Summary
Dynamic operations leader with a proven track record at Shoe Gallery, excelling in financial forecasting and customer service. Mastered cross-functional coordination and regulatory compliance, significantly enhancing operational efficiency. Skilled in task delegation and fostering team growth, consistently achieving beyond targets.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Shoe Gallery
New Delhi
02.2022 - Current
- Oversaw financial management, budget management, accounting and payroll activities.
- Oversaw inventory management activities including ordering supplies as needed.
- Presented performance and productivity reports to supervisors.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed inventory levels, optimizing stock to meet demand without overstocking or shortages.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
Shop Owner
Kinderzone
New Delhi
04.2014 - 12.2021
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Ensured compliance with safety regulations and store policies.
- Provided excellent customer service to ensure customer satisfaction.
- Created and implemented successful business plans for store management, expansion and updates.
- Inspected merchandise before stocking it on shelves or selling it online.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Created a customer loyalty program to reward repeat customers.
- Processed payments, calculated taxes, and prepared invoices for customers.
Education
High School Diploma -
YMCA
New Delhi05-2017
Bachelor of Arts -
Delhi University
North Campus03-2015
Skills
- Task delegation
- Emergency response
- Financial forecasting
- Cross-functional coordination
- Logistics management
- Regulatory compliance
- Customer service
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Intermediate (B1)
B1
Timeline
Manager of Operations
Shoe Gallery
02.2022 - Current
Shop Owner
Kinderzone
04.2014 - 12.2021
High School Diploma -
YMCA
Bachelor of Arts -
Delhi University
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