Aakash Desai

• Currently working as a Senior Associate Software Engineer, specializing in Apigee Hybrid, cloud automation, and DevOps. Proficient in API management, Infrastructure as Code (IaC), and cloud monitoring across Azure and GCP. Adept at troubleshooting, optimizing deployments, and ensuring high availability of cloud environments.
• Manage Apigee Hybrid clusters, ensuring seamless API management, high availability, and performance optimization.
• Configure KVMs and target servers in Apigee for secure API integrations, and troubleshoot API proxies to resolve bottlenecks.
• Deploy and maintain Apigee instances, enabling scalable and reliable API gateway operations.
• Implement Azure DevOps pipelines to automate deployments, improving CI/CD efficiency, and reducing release cycle time.
• Automate volume snapshot lifecycle management, lowering storage costs, and ensuring compliance.
• Enhance observability using GCP Log Analyzer and Azure container monitoring, enabling proactive issue resolution.
• Troubleshoot and optimize Azure Kubernetes Service (AKS) networking, pod failures, and cluster performance.
• Upgrade Apigee using Helm charts to ensure a smooth version transition and improved functionality.
• Create new environments in Apigee using Helm charts, enabling scalable, multi-environment setups.
• Worked on the Apigee Developer Portal to improve API accessibility and the developer experience.

AI and Cloud Automation Projects:

• Developed automated data integration and processing workflows using Azure Functions and Azure Data Factory.
• Built secure, automated pipelines to transfer files between distributed systems, significantly reducing manual operations.
• Implemented monitoring and alerting for these automated workflows to ensure operational reliability and faster issue resolution.

• Experienced Cloud Consultant with expertise in Azure Cloud and DevOps, specializing in designing, automating, and optimizing cloud solutions for enterprise clients. Proficient in utilizing Infrastructure as Code (IaC) with Terraform, ARM templates, and PowerShell scripting to deliver scalable, secure, and high-performance cloud environments. Adept at driving Azure Security Governance, implementing best practices, and delivering customer-centric solutions in collaboration with cross-functional teams.
• Designed and implemented cloud solutions leveraging Azure services, Terraform, ARM templates, and PowerShell.
• Built scalable and reusable Terraform modules to standardize infrastructure provisioning across enterprise clients.
• Automated deployments with CI/CD pipelines in Azure DevOps improve release reliability and reduce manual intervention.
• Enforced Azure Security Governance by implementing policies, RBAC, and compliance frameworks across enterprise environments.
• Configured and managed Azure Defender for Cloud to detect threats, strengthen cloud workloads, and improve security posture.
• Implemented and managed CSPM solutions (Azure Security Center) to monitor and improve cloud security posture across Azure environments.
• Conducted regular security assessments and compliance checks using CSPM tools to identify misconfigurations, vulnerabilities, and policy violations in Azure resources.
• Developed and maintained automated remediation workflows for security findings detected by CSPM platforms.
• Collaborated with cloud architects and DevOps teams to integrate CSPM tools into CI/CD pipelines, ensuring that security best practices were enforced throughout the development lifecycle.
• Developed and enforced security policies and procedures aligned with industry-standard frameworks to reduce risk and maintain regulatory compliance.
• Troubleshot complex issues in Azure Kubernetes Service (AKS), networking, and containerized workloads.
• Collaborated with cross-functional teams to deliver customer-centric solutions, improving scalability, performance, and security.

AI & Automation Work (Azure AI and OpenAI):

• Developed and deployed OpenAI-based chatbot solutions tailored for enterprise use cases, integrated with Azure services for secure operations.
• Deployed Document Intelligence projects using Infrastructure as Code (Terraform and ARM) to ensure consistent, scalable, and secure environments.
• Automated AI workflows and integrated AI models into enterprise cloud systems to enhance operational efficiency and customer experience.
• Collaborated with product and engineering teams to incorporate AI-driven capabilities into cloud modernization initiatives.
• Implemented Azure Document Intelligence (Form Recognizer) using IaC.

• Experienced Cloud Engineer with a strong background in Cloud & DevOps, specializing in Azure, Hybrid Cloud, and Google Cloud Platform (GCP). Proficient in designing secure cloud solutions, implementing CI/CD pipelines, and managing infrastructure using Terraform, PowerShell, and ARM templates. Skilled in troubleshooting, securing applications, and managing Kubernetes clusters, Azure Security Operations, and cloud services, ensuring optimal performance and security. Effective in collaborating between clients, account teams, and implementation teams to achieve successful project delivery.
• Designed and implemented Azure and GCP hybrid cloud solutions using Terraform, ARM templates, and PowerShell.
• Provisioned and managed Azure resources including VMs, VNets, Storage, and Security Groups; enforced custom policies.
• Delivered Landing Zone implementations ensuring scalable and secure enterprise cloud environments.
• Built secure CI/CD pipelines with Azure DevOps and AKS, enabling efficient application deployments.
• Designed and implemented Kubernetes clusters across cloud environments, managing scaling, upgrades, and monitoring.
• Troubleshot issues across Azure/GCP compute, storage, and networking; provided L3 support for infrastructure performance issues.
• Automated operational tasks (Azure Update Management, Backups, Mail Flow) to reduce manual workload.