Aakash Gahalyan
Haryana
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Agency Manager
SBILIFE INSURANCE
Haryana
02.2023 - Current
- Developed and implemented agency policies and procedures to ensure compliance with regulations.
- Prepared monthly reports for senior management on sales performance, customer service metrics, and other relevant data.
- Managed staff of 15 employees by providing direction, training and feedback.
- Analyzed financial statements to identify areas for cost savings or additional income opportunities.
- Coordinated with vendors to ensure timely delivery of materials and supplies needed for operations.
Acquisition Manager
Ujjivan Small Finance Bank
Haryana
09.2022 - 02.2023
- Developed and implemented strategies to acquire new customers.
- Conducted market research to identify potential acquisition targets.
Relationship Manager
HDB Financial Services (HDFC BANK)
Haryana
07.2021 - 09.2022
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
Sales Representative
Bhardwaj Transport Co.
Haryana
04.2017 - 03.2020
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Education
Bachelor of Arts - Political Science
Maharishi Dayanand Üniversity
Haryana10.2020
Skills
- Sales Growth
- Budgets
- Relationship Building
- Staff Training
- Customer Service Management
- Quality Assurance
- Customer Retention
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Agency Manager
SBILIFE INSURANCE
02.2023 - Current
Acquisition Manager
Ujjivan Small Finance Bank
09.2022 - 02.2023
Relationship Manager
HDB Financial Services (HDFC BANK)
07.2021 - 09.2022
Sales Representative
Bhardwaj Transport Co.
04.2017 - 03.2020
Bachelor of Arts - Political Science
Maharishi Dayanand Üniversity
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