Aakash Kajaria
Hathras,UP
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
9
9
years of professional experience
Work History
Business Development Associate
GirnarSoft
02.2023 - 12.2023
- Engaged with customers to build business relationships.
- Communicated with local organizations to build networks and develop leads.
- Developed business pipeline using cold and warm techniques.
- Negotiated contracts and closed sales with new and existing clients.
Customer Relationship Officer
Airtel Store
02.2020 - 02.2023
- Managed customer relations on ongoing basis to maximize customer retention.
- Assisted with conflict resolution during partnership negotiations and acquisitions.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Logged call information and solutions provided into internal database.
Team Leader
One97 Communication Ltd
07.2018 - 12.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Senior Sales Executive
Nokia
06.2016 - 06.2018
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
Sales Executive
Samsung Mobile
05.2015 - 05.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Education
Bachelor of Arts - Education
Agra University
Hathras, India03.2019
Skills
- Sales Proposal Creation
- Product Expertise
- B2C Experience
- Customer Relationship Management
Timeline
Business Development Associate
GirnarSoft
02.2023 - 12.2023
Customer Relationship Officer
Airtel Store
02.2020 - 02.2023
Team Leader
One97 Communication Ltd
07.2018 - 12.2019
Senior Sales Executive
Nokia
06.2016 - 06.2018
Sales Executive
Samsung Mobile
05.2015 - 05.2016
Bachelor of Arts - Education
Agra University
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