Aakash Kanojia
Noida
Summary
Dynamic program manager with extensive experience in travel technology and implementation. Proven track record in transforming underperforming organizations into top revenue generators through strategic planning and operational improvements. Skilled in leading diverse teams and managing complex projects, enhancing efficiency while maintaining high quality standards. Committed to driving meaningful contributions and fostering collaborative environments to achieve organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sr Director Engineering: PMO
Yatra Online Private Limited
Gurgaon
08.2024 - Current
- Established an agile work environment, ensuring rapid adaptability to business changes while maintaining quality and performance.
- Forged strategic industry partnerships, driving collaboration and unlocking mutual growth opportunities.
- Led business transformation initiatives, optimizing performance, profitability, and expansion potential.
- Ensured regulatory compliance, expertly navigating complex legal landscapes relevant to the business domain.
- Fostered a culture of innovation, empowering teams to think creatively and embrace calculated risks.
- Delivered on strategic goals, spearheading initiatives that drove departmental success and long-term impact.
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
Associate Director Project Implementation
HAPPAY TECHNOLOGIES
Remote
12.2022 - 05.2023
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Assisted senior leadership in managing all aspects of operations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Led teams of up to 3-5 personnel, supervising daily performance as well as training and improvement plans.
On-boarding Specialist Manager
ITILITE TECHNOLOGIES
Remote
10.2021 - 10.2022
- Evaluated effectiveness of current customer on-boarding strategies by conducting regular surveys with employees who recently completed program.
- Streamlined customer on boarding processes for increased efficiency, reducing time-to-productivity for new hires.
- Designed engaging presentations tailored to specific roles within organization, effectively communicating expectations and responsibilities to new team members.
- Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
Deputy General Manager Project Implementation
FCM Travel Solutions
Gurgaon
10.2015 - 08.2021
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Participated in planning process to achieve corporate objectives.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Coordinated efforts between departments for seamless execution of projects, increasing overall success rates.
- Implemented new systems for better data management, leading to improved decision-making processes.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Manager Product, Projects & Implementation
Kuoni Business Travel
Noida
02.2013 - 10.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
Assistant Manager Business Project Operations
Atyourprice.com
Delhi
09.2011 - 09.2012
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Coordinated with General Manager in different operational issues and promotional activities.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
Sr. Consultant
Carlson Wagonlit Travel
Gurgaon
02.2008 - 09.2011
- Enabled agile operations, ensuring swift adaptability without compromising quality.
- Built strategic industry alliances, fostering collaboration and shared growth.
- Drove business transformation, enhancing performance, profitability, and expansion.
- Navigated regulatory complexities, ensuring seamless compliance and risk mitigation.
- Championed innovation, inspiring creative problem-solving and calculated risk-taking.
- Executed strategic initiatives, achieving key business objectives with lasting impact.
Education
MBA - Business Administration And Management
Arni University
Kangra, India07-2016
Bachelor of Arts - Arts
Arni University
Kangra, IndiaSkills
- Agile methodologies
- Project management
- Data analysis
- Regulatory compliance
- Business transformation
- Cost reduction
- Stakeholder relations
- Strategic planning
- Program management
- Process improvement
- Collaborative leadership
- Strategic partnerships
Languages
English
First Language
Certification
- PMP
- IATA
- KIZAN
- SCM
Timeline
Sr Director Engineering: PMO
Yatra Online Private Limited
08.2024 - Current
Associate Director Project Implementation
HAPPAY TECHNOLOGIES
12.2022 - 05.2023
On-boarding Specialist Manager
ITILITE TECHNOLOGIES
10.2021 - 10.2022
Deputy General Manager Project Implementation
FCM Travel Solutions
10.2015 - 08.2021
Manager Product, Projects & Implementation
Kuoni Business Travel
02.2013 - 10.2015
Assistant Manager Business Project Operations
Atyourprice.com
09.2011 - 09.2012
Sr. Consultant
Carlson Wagonlit Travel
02.2008 - 09.2011
MBA - Business Administration And Management
Arni University
Bachelor of Arts - Arts
Arni University
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