Aakash Khaire
Pune
Summary
Dynamic professional with four years of diverse experience in the Quick Service Restaurant (QSR) industry as a Shift Manager, Event Coordinator, and Operations Manager. Skilled in team management and leadership, adept at fostering a collaborative work environment to drive operational excellence. Proven ability to handle multiple responsibilities and thrive in fast-paced environments. Passionate about continuous learning and dedicated to personal and professional growth.
Overview
5
5
years of professional experience
Work History
Operations Manager
ACE Kitchen and events
PUNE
12.2023 - Current
- Oversaw overall operations of multiple QSR outlets, including staffing, inventory management, and financial performance.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Coordinated and executed over large-scale events annually, including logistics, vendor management, and attendee experience.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Led and coordinated cross-functional teams of up to members, fostering a collaborative environment to ensure successful event execution.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Maintained accurate inventory records to track stock levels and minimize costs.
Shift Manager
Burger King
PUNE
01.2020 - 10.2023
- Managed day-to-day operations of a bustling QSR establishment, ensuring smooth workflow and exceptional customer service delivery during shifts.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Trained new employees on company policies, procedures, and job responsibilities.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Enforced safety standards throughout the store including proper use of equipment.
- Ensured compliance with food safety regulations and quality standards.
- Organized special events such as holiday sales or promotional campaigns.
- Monitored store operations to ensure compliance with company policies and procedures.
Team Member/barista
Burger King
PUNE
01.2020 - 03.2022
- Collaborated effectively with team members to ensure the smooth operation of the restaurant, handling various tasks.
Education
BBA ( Bachelor of Business Administration ) -
ASM institute of commerce
Pune04.2021
Skills
- Leadership Skills
- Ability to Work in a Team
- Ability to Work Under Pressure
- Communication Skills
- Microsoft Excel
- Decision Making
- Time Management
- Teamwork
- Computer Skills
- Inventory Management
- Staff Management
- Customer Service
- Stock management
- POS systems operations
- Staff Scheduling
- Cost Control
Languages
- English, Professional Working Proficiency
- Marathi, Native or Bilingual Proficiency
- Hindi, Native or Bilingual Proficiency
Timeline
Operations Manager
ACE Kitchen and events
12.2023 - Current
Shift Manager
Burger King
01.2020 - 10.2023
Team Member/barista
Burger King
01.2020 - 03.2022
BBA ( Bachelor of Business Administration ) -
ASM institute of commerce
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