Driven and resourceful administrative professional with 9+ years of experience assisting with work of high-achieving executives.
Proven track record in enhancing operational efficiency and financial health at Knock On Wood, leveraging expertise in budget preparation and office management. Spearheaded the implementation of a robust budgeting system and optimized cash flow management, achieving significant process improvements. Demonstrates exceptional organizational skills and a keen ability to analyze and streamline complex processes.
Major activities include:
1. Manage Director's mailbox, responding timely to avoid communication gaps and delays.
2. Schedule and coordinate interviews as per mails or schedules shared by HR and other concerned departments.
3. Maintain Management Calendar regarding travel, itinerary, stay, and important meetings with priority setting and color coding.
4. Ensure regular daily morning meetings, preparing and circulating minutes to all concerned departments.
5. Update daily factory status to Management, compiling data from different departments (Production Plan Vs Actual, Project status Gantt Chart, QC reports, Rework & rejection, Total Sales, Purchase & Raw Material Cost).
6. Ensure regular monthly review meetings, securing presentations from each department 2 days prior.
7. Present a monthly snapshot showing all aspects (Total Production, Sales, Rework & rejection, Ageing of Debtors & Creditors, Total stock, Direct & Indirect Expenses, and bottlenecks).
8. Collaborate on quarterly budget preparation with Production, PPC, and Finance teams, analyzing direct and indirect expenses.
9. Prepare Break-Even Point presentations for Management.
10. Report on cash inflow and outflow, planning and forecasting.
11. Ensure budget actual increases are flagged and communicated to Management and department heads.
12. Monitor shop floor and departmental processes/forms to prevent bypassing or mismanagement.
13. Conduct regular factory visits (twice daily).
14. Escort delegates during plant visits (each shop/work station, machinery, prototype, etc.
15. Ensure timely completion of audits (ISO, SEDEX, VRIKSH), coordinating with teams.
16. Verify and authorize TA/DA bills, small expenses, vendor payments, and other expenditures within budget.
17. Address vendor grievances and concerns.
18. Address worker and labor grievances.
19. Maintain confidential bookkeeping and filing systems.
20. Organize design review meetings every Friday.
21. Verifying the attendance of staff on the HRMS portal that are directly reporting to the Management.
Accomplishments/Achievements
1. Streamlined Departmental Processes: Developed and implemented efficient processes for Design, Production, Quality, Purchase, Store, Maintenance, and Sales/Marketing departments, enhancing overall plant operations.
2. Quarterly Budgeting: Established a robust budgeting system, analyzing direct and indirect expenses to ensure accurate financial planning.
3. Cash Flow Management: Implemented a comprehensive cash flow system, tracking inflows and outflows to optimize financial transactions.
4. Break-Even Analysis: Identified monthly and quarterly break-even points by analyzing fixed and variable costs, including actual Raw Material Costs (RMC).
5. Enhanced Production Visibility: Introduced key performance reports, including:
- Production Plan vs. Actual (Daily & Weekly)
- Production Gantt Chart
- Job Cards
- Time Study Report
6. Unique Raw Material Sourcing: Successfully identified and sourced specialized raw materials (Wheels, Acrylic baskets, Bump coins, Steel hanging brackets) through:
- IndiaMart research
- Field visits
- Vendor partnerships
- Custom dye creation
7. Processing the new ERP system (ODOO) for the plant by analyzing all its features for the smooth functioning.
Major activities include:
· Checking all important mails of Director & timely reply to all after discussing it with the Director.
· Maintains & files confidential records, such as employee records, contract negotiations and any notes and data related to those files.
· Ensuring all important samples/documents dispatch on time.
· Ensuring all projects to get completed on time (With in TAT) by doing daily morning hurdles with team & making minutes of meeting (MOM)
· Responsible for mentoring, training & developing team members & Interns to ensure operational efficiency and product knowledge.
· Responsible for having knowledge of every process change and ensuring that the team should also know.
· Maintaining the daily payments & Expenses register after verifying it with accounts.
Accomplishments/Achievements
1) SEO process, using Key words for posting new posts on different sites of the company.
2) Training to new Interns & assigning them daily tasks related to day to day operations.
3) Recovery of Money from the Bad Debts
· Checking all important mails of Director & timely reply to all after discussing it with the Director.
· Maintains & files confidential records, such as employee records, contract negotiations and any notes and data related to those files.
· Ensuring all important samples/documents dispatch on time.
· Handling queries of all staff & workers. Authorization of their attendance, leaves/OD, Incentives, PF etc. (More than 450+ workers
· Ensuring to get all approvals / requests to be approved from management on time and maintaining of all approval records in register & system as well.
· Arranging all transport facilities of Sr. Vice President with maintaining the calendar & scheduling his meetings accordingly.
· Arranging meetings with different Shop heads on time.
· Daily MOM and its circulation to all departments.
Accomplishments/Achievements
1) Implementing 5S process on the Shop floor & in Office with the team
2) Ensuring the regularity of Monthly meetings by getting the data from 8 Different shops & clubbing them in a single presentation.
3) Participating in the Annual functions by hosting the function & other activities.
1. Coordinated day-to-day operations of the NSSO unit.
2. Managed personnel, logistics, and resources.
3. Maintained liaison with government agencies, stakeholders, and field teams.
4. Oversaw two major projects:
- Periodic Labour Force Survey (PLFS)
- Socio-Economic Survey
5. Implemented electronic data collection using tablets.
6. Ensured data quality, security, and timely submission.
7. Supervised field teams and fieldwork.
8. Coordinated survey schedules, sampling, and data collection.
9. Resolved field-related issues and ensured smooth opera
10. Organized training for field staff on survey methodology and tablet usage.
11. Built capacity of field teams to handle electronic data collection.
12. Monitored data collection, processing, and reporting.
13. Ensured data accuracy, validation, and security.
14. Prepared project reports and submitted to higher authorities.
15. Budgeting and financial management.
16. Procurement and inventory management.
17. Maintained records, documents, and office correspondence.
Accomplishments/Achievements
- Pioneer in Implementing Tablet-Based Survey System first time in the NSSO.
- Analyzed and successfully implemented tablet technology for distributing survey work to Field Officers and executives in the Periodic Labour Force Survey (PLFS) project.
· Responsible for providing one time solution for customer queries by regular follow up thereby reducing customer escalations.
· Responsible for monitoring of high value transactions of branch to ensure that any case of money laundering is avoided and any suspicious transaction is reported well in time.
· Handling of Front desk and Cash desk.
· Responsible for closing all SRs within TAT.
· Responsible for Identifying and networking with prospective clients for customer retention & generating business from the existing accounts for achieving profitability & increased sales growth.
· Responsible for maintaining the cash / Ledger register of Vault.
· Responsible for the smooth front office operations like account opening, customer queries, Issuance of draft & pay order and handling customer complaints.
· Responsible for keeping cash under retention limits.
Accomplishments/Achievements
1) Joined a 3-Men Branch (Branch manager, Deputy Branch Manager & Senior Officer) with a GL growth of 250 Cr within a year with 2nd rating in the North Region.
2) Introduction of Tablets - Opened 1st Savings account digitally on the tab.
3) Introduction of Tablets - Opened 1st Current account digitally on the tab in Shimla region.
4) Handled the full demonetization phase & aware people according to it.
5) Opened highest number of savings account in the Month of November 2016 (Demonitization).
6) Started the Implementation of Lockers & Gold Loan process with the DBM.
Presented our community (Kashmiri Pandits' Art & Music ) at various stages, domestic & International.
Received Appreciations & awards in the field of Music & Singing.
Performed at Ayodhya Ram Mandir in 2024.