Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Details - Nationality
Hobbies and Interests
Details - Nationality
Hobbies and Interests
Generic
Aakash Sharma

Aakash Sharma

Delhi

Summary

To seek a challenging position within a reputed organization, which will explore my leadership skills and energetic approach, wherein Procurement, Supply Chain, Logistics, Debt Collections, Order to cash, Procure to pay, Cash Application, order Management, Inventory Control would be my mastery. To also invest all my professional expertise, qualification and valuable experience to the optimum level and thus facilitate continued career and company growth.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Collections Specialist

Grow Asia Services Pvt Ltd
Noida
01.2023 - Current
  • Resolves client billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Matching incoming payments to corresponding invoices, addressing any discrepancies, and accurately posting the payments to the appropriate accounts.
  • Identify issues attributing to account delinquency, and discuss them with management.
  • Reviewing open accounts for collection efforts.
    Review and monitor assigned accounts and all applicable collection reports.
  • Providing timely follow-up on payment arrangements.
    Mail correspondence to customers to encourage payment of delinquent accounts. Maintain a positive customer relationship.
  • Generating reports to track and monitor collection performance.
  • Communicating effectively with customers to explain account statuses and resolve disputes.
  • Managing documentation from different carriers, such as packing list, proof of delivery, bill of lading, purchase order, invoices, and pallet details of items.
  • Analyzed customer data to identify trends and develop strategies to improve collection performance.

Assistant Manager

Genpact India Pvt Ltd
Noida
10.2020 - 12.2022
  • Responsible for managing collections, resolutions of disputes, improvement of days sales outstanding (DSO) and delinquency.
  • Prepare and present weekly collection reports for senior management, addressing risk concentration, aging issues, etc.
  • Perform credit evaluation on new customers and monitor existing customers' adherence to payment terms and/or changes in financial stability, and re-evaluate credit terms accordingly.
  • Lead accounts receivable month-end reporting, including reconciliations.
  • Resolve customer discrepancies and short payments in a timely manner, maintaining customer satisfaction.
  • Develop and improve collection processes and procedures, make recommendations, and implement for efficiency.
  • Communicate and follow up effectively and timely with the sales department regarding customer accounts.
  • Monitor and maintain assigned accounts, customer calls, account adjustments, write-offs, customer reconciliations, and credit memos.
  • Attended weekly meetings with internal departments to discuss progress on collections efforts.

Senior Executive

IDEMIA
Noida
11.2016 - 10.2020
  • Managed procure-to-pay cycle, including request for quotation, PO creation, PO follow-up, goods receipt, and supplier billing, invoices, payments, 2-3 way matching.
  • Forecast and demand planning of SKUs.
  • In charge of daily operational purchasing needs, such as planning, issuing, and following up on purchase order delivery and shipment schedules.
  • Evaluate supplier performance based on quality standards, delivery time, and best prices, and ensure all the criteria are met according to the organizational requirements and expectations.
  • Coordinate with factories and suppliers on timely management of customer orders and deadlines.
  • Coordination: Day-to-day coordination with different teams like Logistics, Warehouse, Procurement, etc. Via communication and regular meetings.
  • Ensure availability of products, raw materials in the right time, considering the right cost.
  • Forecasting of demand and production lead time management.
  • Prepare and release the production plan to the factory, and communicate the estimated time of departure (ETD) for shipments to sales.
  • Managing order processing as per SLA and TAT, and as per customer requirement.
  • Coordinating with cross-functional departments like warehouse, logistics, quality, and production for smooth functioning.
  • Timely escalate any deviations in the established processes, customer orders, and any support required to remove shipment constraints.
  • Monitoring availability of stock, making appropriate arrangements, PO of Raw Material to ensure timely deliveries.
  • Run Material Required Planning (MRP) and Create Purchase Requisition for Outstanding Demand.
  • Worked on advanced Excel, such as using VLOOKUP, COUNTIF, SUMIF, pivot table, pie charts, basic formulas, etc.
  • Coordinating with suppliers, vendors, and the production unit for proper execution and timely dispatch without any other restraints.

Senior Associate

Accenture Services Ltd
Noida
07.2015 - 11.2016
  • Created shopping carts, modifications of purchase orders, catalog items with the help of SAP and MDM.
  • Analyzing errors, searching for causes of errors, and then providing corrective solutions.
  • Managed Procure to pay cycle. Processed accounts payable and payment of overdue invoices from vendors.
  • Met month-end reporting objectives and deadlines.

Executive

Magna Infotech Pvt Ltd
Noida
06.2014 - 07.2015
  • Created purchase requisition/order, sales orders, materials, purchase info-record, customers, vendors, contracts in SAP system.
  • Developed and executed strategy for logistics and inventory management.
  • Maintained organized records of sales and inventory.
  • Managed procure-to-pay process cycle.
  • Helped to increase customer return rates by providing excellent customer service at all times.

Education

MBA -

Institute of Technology and Management
Ghaziabad, Utter Pradesh
12.2018

Bachelors of Arts -

University of Delhi
Delhi, Delhi
11.2011

Skills

  • Teamwork
  • Ability to Multitask
  • Fast Learner
  • Procurement
  • Supply Chain Management
  • Logistics
  • Warehouse
  • Reconciliation
  • Inventory Management
  • Accounts Payable
  • Accounts Receivable
  • Debt Collections
  • Cash Application
  • Order to Cash
  • Procure to Pay
  • Sourcing
  • Order Management
  • 2 & 3-way matching
  • PO & Non PO Invoices
  • SAP MM SD FICO PP
  • S4 Hana
  • Power BI
  • Tableau
  • CRM
  • Net Suite
  • Oracle
  • Quick-books
  • JIRA
  • Citrix
  • Advanced Excel
  • MS-word
  • Access
  • Power Point
  • Google Suite
  • Outlook
  • Invoice to Pay
  • Salesforce
  • AWS
  • Home Depot
  • Lowes
  • Menards
  • Unidata

Languages

English
First Language
Hindi
Proficient (C2)
C2

Certification

  • Supply Chain Foundations: Procurement Professional Certificate at LinkedIn Learning
  • Accounting Foundations: Understanding the GAAP at LinkedIn Learning
  • Green Belt Trained Certified at Genpact

Accomplishments

  • Best employee of the year 2023 at Grow Asia
  • Star Performer of the year 2021 & 2022 at Genpact
  • Best employee of the year 2017 & 2018 at IDEMIA

Timeline

Collections Specialist

Grow Asia Services Pvt Ltd
01.2023 - Current

Assistant Manager

Genpact India Pvt Ltd
10.2020 - 12.2022

Senior Executive

IDEMIA
11.2016 - 10.2020

Senior Associate

Accenture Services Ltd
07.2015 - 11.2016

Executive

Magna Infotech Pvt Ltd
06.2014 - 07.2015

MBA -

Institute of Technology and Management

Bachelors of Arts -

University of Delhi

Details - Nationality

Indian

Hobbies and Interests

  • Dancing
  • Listening Music
  • Travelling

Details - Nationality

Indian

Hobbies and Interests

  • Dancing
  • Listening Music
  • Travelling
Aakash Sharma