AAKASH SINGH

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Motivated team members to surpass their targets, recognizing and rewarding their achievements.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.

Leading, guiding, and motivating team members to achieve goals and objectives.

Defining and assigning tasks, setting deadlines, and ensuring team members understand their roles and responsibilities.

Tracking team performance, identifying areas for improvement, and providing constructive feedback

• Company Overview: Extensive experience in the insurance sector, including policy analysis, risk assessment, claims processing, and client relationship management
• In the absence of the team leader, ensure clear communication channels are established, delegate tasks based on team members' strengths, maintain open lines of communication, encourage collaboration, and address any issues promptly
• Extensive experience in the insurance sector, including policy analysis, risk assessment, claims processing, and client relationship management

• Handling customer's Banking related query over the call and convert them into cross-sell