AAKASH SINHA

. Customer and dealer relations and coordination.

• Provided technical support to customers and identified solutions to customer inquiries.

. customer and dealer satisfaction

.Planning and decision- making.

. Breakdown handling.

. Knowledge of wheel alignment and wheel balancing of two wheelers, four wheelers and trucks.

. Expertise in attending customer complaints.

. Resolving customer grievances and providing assistance.

. Conducted workshop for the service engineering team.

. Work on multiples dealer

. Generating business through dealers and customer.

- Resolved issue regarding two wheelers service and repair.

- Work on consumers insights for better service.

- Work and monitored the service engineering team in the workshop.

-Work towards the goodwill of the company by providing better assistant to our customer.

. Customer vehicle servicing

. Consumer insights for an enhanced service.

. Conducted workshop for the service engineering team.

. Helping the company by providing better assistance to our customers.

. Basic of suspension and its geometry followed by the steering mechanism.

. Understanding of vehicle dynamics, this includes wheel alignment, wheel balancing and road force balancing.

. Service/maintenance of diesel, patrol, CNG and EV-vehicle