Aakash Tiwari
Secunderabad
Summary
Proven leader in content management and operations at Ivy Comptech, I enhanced user engagement and operational efficiency. Expert in SQL and adept at team building, I've driven significant improvements in content strategy and website optimization. Leveraging advanced analytics, I've consistently delivered on key performance indicators, setting new benchmarks in content management excellence.
Overview
4
4
years of professional experience
Work History
Executive - Content Management & Operations
Ivy Comptech
Hyderabad, India
09.2022 - Current
- Enhanced content efficiency by streamlining workflows and implementing best practices in content management.
- Optimized website structure and navigation for improved user experience and reduced bounce rates.
- Used analytics to report performance of content reflecting changes in trends.
- Supported and guided stakeholders and content providers to apply standards and best practices.
- Skilled in managing content and operations for prominent casino websites such as Ladbrokes.Com and Coral.co.uk.
- Work closely with the Product team to integrate new features into the lobby, and make necessary adjustments based on product updates or user feedback.
- Coordinate with the CRM team to integrate personalized promotions, bonuses, and player-targeting features within the casino lobby.
- I have participated in numerous migrations, including creation and launch from inception of SportsInteraction.Com in Rest of Canada and Ontario.
Casino Techops
Ivy Comptech
Hyderabad, India
02.2022 - 08.2022
- Maintain improved safety measures with thorough pre-job inspections and adherence to company protocols.
- Maximized operational effectiveness by accurately measuring and cutting casings according to job specifications.
- Maintained a clean work environment, promoting both safety and efficiency on the rig site.
- Optimized resource utilization through effective management of materials, personnel, and equipment needs at each stage of the operation.
- Collaborated with team members, ensuring smooth operations during casing installation processes.
- Contributed to effective communication between crew members, fostering a collaborative working environment for optimal productivity records of all drilling operations in the well log.
Selling Partner Support
Amazon
Hyderabad, India
03.2021 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelors Of Technology. (ECE) - Electronics And Communication Engineering
Malla Reddy Institute of Technology And Sciences
Hyderabad, Telangana State05.2020
Skills
- Database Querying (SQL)
- Incident Management
- Sitecore Management
- Advanced MS Office Skills
- Game Testing
- Operations Management
- Kibana
- Basic CSS
- Basic HTML
- QA analysis
- Power BI
- Multitasking abilities
- Regulatory Compliance
- Team building
Timeline
Executive - Content Management & Operations
Ivy Comptech
09.2022 - Current
Casino Techops
Ivy Comptech
02.2022 - 08.2022
Selling Partner Support
Amazon
03.2021 - 01.2022
Bachelors Of Technology. (ECE) - Electronics And Communication Engineering
Malla Reddy Institute of Technology And Sciences
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