Aakash Vig

An enthusiastic and competent Retail Operations professional with over 13 years of experience along with 5 years of experience in Banking. Seeking Operational Assignments in Retail with an organization to demonstrate strong Leadership Skills coupled with deep Operational Insights. Deep skills in Business Planning, Data Analytics, Process Improvement and Feasibility Analysis. Extensive knowledge of Core and Support Functions related to Retail, Fashion & Banking Industry including Business Planning, Supply Chain, Sales. Business Transformation Expert - Developed target oriented operating models including Sales, Margins, Operational Cost, and Inventory. Further, implemented transformation programs with streamlining and consolidation of business processes to achieve scalable and effective operational efficiencies. E-Commerce and Omni-Channel Expert - Led the omni-channel Go-Live strategy for Superdry with channel-partners covering Planning, Operations, aspects. The leading practices designed were replicated across brands in RBL portfolio.

State level Cricket Player Under -14 & 16 from Delhi.

• Regional Manager (Superdry), Reliance Brands Limited, 06/2014, Present, Managing Store Operations and driving Sales., Achieving maximum revenue and growth on a consistent basis., Emphasising and analysing KPI's and customer service standards., Ability to maximize a retail store profits whilst minimising costs., Attending Buying Camps in Hong Kong & London for Season Buying., Recruiting, Training, Supervising and Appraising Team., Analysing L2L sell thru of core categories and pushing for a minimum of 15% growth every year., Summarizing weekly performance in several reports for a better understanding of the overall business and areas of improvement., Managing OMNI Platform for Delhi/NCR including my other cities for all 3 channels like Superdry. In, AJIO and FYND., OMNI Channel Business is close to 20% of my Annual Sales out of which 50% is through AJIO Channel., Ensuring all OMNI TATs in terms of OTP, PTS and OTS are done within the SOP of 24hrs, wherein delivery on these parameters is 96%, 89% and 83% respectively., Ensuring Service compliance in terms of Mystery Audit, NPS Score and Ops Checklist & MOPR Audit is delivered as per Brand expectations., Delhi/NCR, Lucknow, Dehradun, Jaipur
• Premier Wealth Manager, HSBC Bank, 02/2011, 04/2013, Acquiring 3 new to bank Global Premier accounts with a minimum balance of INR 25 lacs, Handling a book customer portfolio which includes savings account, fixed deposit, and life insurance, Nurturing high profile NTB (New to Bank) customers and focus on increasing their total relationship size through liability, MF and Life insurance, Also cater to mortgage requirements of our HSBC customers as well as open market
• Sr. Acquisition Manager, Deutsche Bank, 05/2008, 01/2011, Sales of highly paid credit cards (Platinum, Signature & Miles and more etc.), Cross sell of private & advantage banking along with Client Management for both Old and New., Giving presentation in companies holding SALARY A/Cs with Deutsche Bank