Summary
Overview
Work History
Education
Skills
Websites
Career Breaks
Certification
Languages
References
Timeline
Generic

Aakheela Banu S A

Bengaluru

Summary

Analytical and strategic Risk Operations Analyst known for productivity and efficiency in task completion. Possess specialized skills in risk assessment, regulatory compliance, and data analysis. Excel in critical thinking, problem-solving, and adaptability, ensuring optimal decision-making in high-stakes environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Risk Operations Analyst

PayPal India Pvt Ltd
Bengaluru
09.2019 - 05.2023
  • Investigated AML and fraud alerts; escalated suspicious activity to ensure compliance with global regulatory standards.
  • Deployed real-time risk rules and models, reducing chargebacks by 27.5% and fraud losses by 53%.
  • Delivered operational QA training that increased compliance review accuracy by 20%.
  • Reduced missed fraud cases by 30% through root cause analysis and process improvements.
  • Supported the development of risk scenarios for transaction monitoring.

Credit Risk Analyst - Mortgages

Concentrix Daksh
Bengaluru
02.2017 - 09.2019
  • Company Overview: Westpac Project
  • Conducted credit and operational risk assessments on mortgage applications.
  • Implemented early-warning triggers, decreasing non-performing loans by 15%.
  • Ensured 100% compliance with APRA and ASIC regulations across all reviewed portfolios.
  • Automated audit checklists and review dashboards, improving processing time by 35%.
  • Westpac Project

Mortgage Risk Liaison

IBM Daksh
Bengaluru
12.2008 - 02.2011
  • Company Overview: St. George Bank Project
  • Supported mortgage operations by identifying and escalating potential credit risks.
  • Built automated reporting tools to reduce turnaround time by 45%.
  • Detected process gaps and assisted in implementing solutions that reduced exposure by $2M.
  • Collaborated with audit and compliance teams to enhance control documentation.
  • St. George Bank Project

Customer Service Associate

24/7 Customer & Spice Telecom
04.2006 - 09.2008
  • Handled customer verification and account access requests.
  • Mentored new associates on identifying red flags and procedural compliance.

Education

Bachelor of Commerce -

Bangalore University
Bangalore, India

Skills

  • AML Investigations & Transaction Monitoring
  • Fraud Detection & Loss Mitigation
  • Operational Risk & Internal Controls
  • Enterprise Risk Management (ERM)
  • Compliance & Regulatory Reporting (SOX, APRA, FATF)
  • Customer Due Diligence (CDD/EDD)
  • Risk Analysis & Predictive Modeling
  • GRC (Governance, Risk & Compliance) Tools
  • Data Analytics & Dashboard Reporting
  • Stakeholder Collaboration & Risk Reporting

Career Breaks

  • 03/2011 to 12/16 : Married moved to UAE. Focused on family and upskilled in areas such as Underwriter, Mortgage Refinancing.
  • 06/23 to Present : Met with an accident and was on rest for 7 months. Focused on family and upskilled in areas such as AML, financial crime compliance, and operational risk through self-study and certifications.

Certification

  • 14 AML/ CFT Training Session (50 hours), reference N UM-3773CGT

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

References

References available upon request.

Timeline

Risk Operations Analyst

PayPal India Pvt Ltd
09.2019 - 05.2023

Credit Risk Analyst - Mortgages

Concentrix Daksh
02.2017 - 09.2019

Mortgage Risk Liaison

IBM Daksh
12.2008 - 02.2011

Customer Service Associate

24/7 Customer & Spice Telecom
04.2006 - 09.2008

Bachelor of Commerce -

Bangalore University

Similar Profiles

CREATE PROFILE
Aakheela Banu S A