Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Mandeep Kaur

52b, Noble Enclave Palam Vihar Extension, Sector 22, Gurgaon

Summary

Goal-oriented professional experienced in maintaining customer satisfaction and contributing to company success. Recognized for delivering excellent customer service.

Overview

5
5
years of professional experience

Work History

Sales Agent

Travel Unravel
Gurgaon
09.2021 - 08.2024
  • Attracted new customers through multiple channels including cold calling, utilizing search engines, and building upon existing relationships.
  • Fostered strong customer relationships by delivering exceptional service.
  • Maintained regular communication with potential clients to ensure service satisfaction.
  • Managed detailed sales records on the company's digital platforms.
  • Discovered potential avenues for expanding product and service sales.
  • Consistently achieved or surpassed sales targets through the application of tactical closing methods.

Process Associate

IGT Solutions Private Limited.
Gurgaon
10.2019 - 07.2021
  • Researched and analyzed customer needs, preferences, and buying habits.
  • Ensured adherence to established protocols while processing vendor received shipments.
  • Communicated pricing and inventory discrepancies to management
  • Assisted customers with inquiries, complaints, and returns.
  • Maintained precise records of all customers' details entered into company's software.

Education

Bachelor of Arts -

Delhi University
Delhi
09-2018

Intermediate -

Guru Nanak Senior Secondary School
Faridabad
03-2018

High School -

Guru Nanak Senior Secondary School
Faridabad
03-2016

MBA - Operation Management

Chandigarh University
Chandigarh

Skills

  • Paperwork Processing
  • Sales follow-up and strategy development
  • Call Control and telephone Etiquette
  • Team work and Collaboration
  • Customer Assistance
  • Upselling strategies

Languages

English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Hobbies

  • Singing
  • Dancing
  • Drawing

Timeline

Sales Agent

Travel Unravel
09.2021 - 08.2024

Process Associate

IGT Solutions Private Limited.
10.2019 - 07.2021

Bachelor of Arts -

Delhi University

Intermediate -

Guru Nanak Senior Secondary School

High School -

Guru Nanak Senior Secondary School

MBA - Operation Management

Chandigarh University

Similar Profiles

CREATE PROFILE
Mandeep Kaur