AAKRITI GUPTA

Key Contributions:

Skilled QA professional with hands-on experience testing web, Android, and iOS applications for a digital manufacturing platform. Played a key role in delivering high-quality digital solutions by conducting end-to-end testing of both new and existing features. Actively contributed to the digitization of manufacturing processes by understanding client-specific workflows, and configuring tailored solutions. I took on additional responsibilities in project coordination, client communication, and stakeholder engagement to ensure smooth execution and high customer satisfaction.

• Conducted functional, regression, and exploratory testing across web and mobile platforms (iOS and Android) to ensure application reliability and usability.
• Managed client interactions and project timelines, coordinating with internal teams to align deliverables with customer expectations.
• Worked closely with major clients such as Dabur, CEAT, Nutricia, and Maruti Suzuki, gaining deep insights into their manufacturing processes, and delivering customized digital workflows.
• Led and conducted client demo calls to showcase product features, gather feedback, and align development with business needs.
• Collaborated with developers, product managers, and business analysts to define test strategies, acceptance criteria, and deployment readiness.
• Participated in sprint planning and agile ceremonies, driving cross-functional coordination, and improving project delivery timelines.
• Initiated process improvements that streamlined defect management, reduced testing cycles, and increased release efficiency.
• Ensured high levels of client satisfaction through rigorous solution validation, issue tracking, and pre-deployment testing.

Experienced Salesforce Tester with a strong grasp of Salesforce platform functionalities and hands-on experience in end-to-end testing. Proficient in test case creation, execution, and defect lifecycle management. Skilled in using PDF Butler for automated document generation and integration testing. Adept at functional, regression, and user acceptance testing (UAT) to ensure quality delivery in dynamic Agile environments. Proven ability to collaborate with cross-functional teams to align on business requirements, and deliver scalable, user-focused solutions.

• Created and executed comprehensive test cases across functional, regression, and UAT cycles for Salesforce applications.
• Validated core Salesforce components, including custom objects, workflows, validation rules, triggers, and external integrations.
• Utilized PDF Butler for automated document generation and validated its seamless integration within Salesforce.
• Collaborated with developers to track, resolve, and retest defects, ensuring product stability and reliability.
• Worked closely with business analysts, admins, and project managers to clarify requirements and align deliverables.