Aalok Kumar
Gurgaon
Summary
Adept Sr. IT Executive with a proven track record at STARTEK, showcasing expertise in Active Directory, Palo Alto, and BigFix, alongside exceptional problem-solving skills. Renowned for a positive attitude and effective communication, I excel in network management and software installation, significantly enhancing operational efficiency.
Overview
6
6
years of professional experience
Work History
Sr.IT Executive
STARTEK
08.2019 - Current
- Handling Active Directory ID creation, account unlocking, password resets, and access provision.
- Solving problems through remote applications like MS Teams.
- Installing application software as per the client's requirements.
- Working on security tools like Palo Alto and BigFix, and preparing daily reports.
- Managing network equipment, like APs, routers, servers, and switches.
- Solving Windows, application, and software problems; solving LAN issues; and solving hardware issues.
- Network Printer Installation & Troubleshooting Problem.
- Data center management involves checking alarms and indicators.
- Involved in network activities like setting up racks and mounting server switches, routers, and APs.
- Configuration of new link coordination with the ISP.
- Monitor all company inventory to ensure stock levels are updated.
- Managing PRI, GSM Gateway, and PSTN.
- Handling and supporting corporate users.
IT Executive
ONE POINT ONE SOLUTION PVT LTD
Gurgaon
08.2018 - 09.2019
- Solving problems through physically and remotely.
- Installing application software as per the client's requirements.
- Solving Windows, application, and software problems; solving LAN issues; and solving hardware issues.
- Network Printer Installation & Troubleshooting Problem.
- Data center management involves checking alarms and indicators.
- Monitor all company inventory to ensure stock levels are updated.
Education
BSC - Math Honors
BIHAR UNIVERSITY
Bihar, India01.2018
HSE -
BIHAR BOARD PATNA
Bihar, India01.2012
SSC -
BIHAR BOARD PATNA
Bihar, India01.2010
Skills
- Progressive
- Positive attitude
- Punctuality
- Sincerity
- Hardworking
- Good communication skills
Technical Profile
- Advance Diploma in Computer Application, C-DOT, GURGAON
- Computer Hardware & Networking, Oxford Software Institute, Dwarka, NEW DELHI
Personal Information
- Date of Birth: 01/01/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
Hobbies and Interests
- Listening Music
- Learn new technology
Disclaimer
I do hereby confirm that the information given in this form is true to the best of my knowledge and belief.
Timeline
Sr.IT Executive
STARTEK
08.2019 - Current
IT Executive
ONE POINT ONE SOLUTION PVT LTD
08.2018 - 09.2019
BSC - Math Honors
BIHAR UNIVERSITY
HSE -
BIHAR BOARD PATNA
SSC -
BIHAR BOARD PATNA
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