AAMIR DILSHAD
Marazigund, Watergam, Baramulla
Summary
- A hard-working and highly disciplined individual searching for a challenging position to earn work experience in this field.
- To use my knowledge and skills to gain practical exposure and understand the inner-workings of the company and to learn and grow on the job.
- To work in an organization which can provide me with varied opportunities to expand my knowledge and improve my skills and learn and grow while working towards the organizational goals.
Overview
2
2
years of professional experience
Work History
Customer Care Executive
Teleperformance
Mohali
12.2021 - 07.2023
- Answering inquiries by clarifying desired information; researching, locating, and providing information.
- Fulfill requests by clarifying desired information; completing transactions; and forwarding requests.
- Communicate with customers and meet their various needs.
- Advise customers on product or service issue- problem-solving.
- Put customers satisfaction at the very top of your priority list.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
BBA -
Chandigarh Group of Colleges
Chandigarh01-2021
12th Class
JKBOSE
01-2017
10th Class
JKBOSE
01-2015
Skills
- Word
- Excel
- Powerpoint
- Internet & Email
Languages
Kashmiri
First Language
English
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
PERSONAL INFORMATION
- Father's Name: Dilshad Ahmad Rather
- Date of Birth: 03/15/2000
- Marital Status: Single
DISCLAIMER
I hereby declare that the above information given is correct to best of my knowledge and nothing given in it is incorrect. Whatever given is done by myself or achieved by my skills and ability.
Aamir Dilshad
Timeline
Customer Care Executive
Teleperformance
12.2021 - 07.2023
BBA -
Chandigarh Group of Colleges
12th Class
JKBOSE
10th Class
JKBOSE
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