Aamir Hussian
Kuchaman
Summary
With extensive experience in the banking sector, I have excelled in my roles at both IDFC First Bank as Operation Head and currently at HDFC bank as PB Authorizer. My expertise encompasses a wide range of bank operations, including fund transfer entries, end-of-day (EOD) tally, and efficiently addressing customer queries and complaints. I am adept at managing financial transactions, ensuring operational accuracy, and maintaining high standards of customer service. My background reflects a strong commitment to operational excellence and a keen ability to navigate complex banking processes. I am dedicated to fostering customer satisfaction and delivering reliable banking solutions.
Overview
9
9
years of professional experience
Work History
PB Authorizer
HDFC Bank
Sujangarh
01.2024 - Current
- Seasoned PB Authorizer with comprehensive experience in banking operations, specializing in transaction authorization, fund transfers, and customer account management
- Demonstrates exceptional accuracy, efficiency, and customer service skills, ensuring smooth banking operations and high customer satisfaction
- Proficient in regulatory compliance and risk management
Operation Head
IDFC First Bank
Kuchaman City
04.2019 - 04.2024
- Reconciled bank accounts and financial statements, resulting in the identification and resolution of discrepancies and errors
Support Executive
Teleperformance
Jaipur
04.2017 - 02.2019
- Worked in operations to handle customer queries and provide appropriate resolution and helping troubleshoot their issues
Process Agent
Genpact
Jaipur
06.2016 - 02.2017
- Worked as process agent in insurance department
Education
Senior Secondary -
Rajasthan Board
Kuchaman08.2012
Secondary -
Rajashtan Board
Kuchaman08.2010
BBA -
MDS University
Ajmer08.2010
Skills
- Fund transfer entries
- Processing of RTGS and NEFT
- Maintaining EOD reports
- Monitoring and profiling of high-transacting accounts
- Customer Service
- Handling customer queries and complaints
- Processing customer instructions
- Managing customer deliverables
- Tally and reconciliation of stocks
- Cross-selling
- First level checking
- Welcome calling
- Cash and cheque receipting
Personal Information
- Date of Birth: 01/01/96
- Nationality: Indian
- Marital Status : Married
Declaration
I hereby declare that the above-mentioned information is true to the best of my knowledge and belief.
Timeline
PB Authorizer
HDFC Bank
01.2024 - Current
Operation Head
IDFC First Bank
04.2019 - 04.2024
Support Executive
Teleperformance
04.2017 - 02.2019
Process Agent
Genpact
06.2016 - 02.2017
Senior Secondary -
Rajasthan Board
Secondary -
Rajashtan Board
BBA -
MDS University
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