Aamir Khan
Delhi
Summary
Results-driven Travel & Expense (T&E) and Compliance professional with 10.5 years of experience leading global expense governance, corporate card oversight & ServiceNow, and AI-driven audit automation across multinational organizations. Currently serving as Global Senior T&E Specialist Compliance at Uber, with deep expertise in SAP Concur, Ramp AI, Oracle R12, Oversight AI, and ServiceNow (SNOW). Proven track record of strengthening compliance frameworks, eliminating duplicate and fraudulent spending, optimizing SLA performance, and driving end-to-end financial process automation
Overview
11
11
years of professional experience
Work History
Sr T&E Specialist Compliance
Uber India Systems (Pvt.) Ltd.
03.2019 - Current
- Completed Oversight AI expense compliance training in Atlanta, USA to strengthen audit automation capabilities.
- Led Global T&E operations and expense governance, auditing employee reimbursements and corporate card spend against global policies.
- Contributed to the Concur implementation and expense configuration project, developing advanced Concur audit rules, exception flags, and validation checks to automatically detect policy infractions and minimise expense fraud.
- Configured and set up expense types and custom fields in Concur to enhance expense management.: Expense Types, Custom Fields, Form Designer, Audit Rules, Policy Compliance, Workflow Routing.
- Conducted CFO and CEO expense audits as part of executive compliance controls.
- Administered the Concur expense audit framework for global policy adherence while managing critical reimbursement inquiries and escalations under strict SLAs.
- Facilitated weekly governance calls with the Concur audit team to address audit issues and improve compliance.
- Optimised Concur audit rates, SLA, and TAT, achieving 17% rejection rate and enhancing user experience.
- Transitioned Airline and Lodging audits to BPO, improving audit quality and operational efficiency.
- Automated reimbursements for candidates and former employees via Certa, reducing manual intervention across AP, T&E, and Vendor Management teams.
- Automated corporate card follow-ups and escalations using Mail Merge and Cognos Burst, significantly reducing manual effort for monthly aged unsubmitted corp card project.
- Implemented Oracle-based alerts for personal corporate card expenses (Whoops), improving policy compliance.
- Automated manager reminders for aged expense reports using Cognos Burst.
- Led India GST implementation for airline and lodging expenses, recovering $100K in tax credits for the company.
- Promoted and launched Uber for Business (U4B) Voucher Program, increasing employee benefit utilisation.
- Design and deliver global new hire training on T&E policies, systems, and compliance frameworks.
- Led semi-annual global T&E policy reviews and updates.
- Developed reporting dashboards and insights using Cognos, DOMO & Tableau for operational improvements.
- Managed employee queries and expense cases through JIRA & Emails consistently meeting SLA targets.
- Administered Concur user access and profile management.
- Managed daily corporate card operations for diverse stakeholders, partnering directly with issuing banks to troubleshoot merchant blocks, adjust limits, and streamline cardholder onboarding and replacement workflows.
- Administered the full corporate card lifecycle overseeing issuance, limit modifications, and cancellations while liaising with card providers and internal stakeholders to resolve transaction declines, restrictions, and operational inquiries.
- Performed payment rejection analysis and supported timely issue resolution.
- Ensured precise financial accounting by validating expense allocations across general ledger (GL) accounts, cost centers, project codes, legal entities, and applicable tax classifications
- Launched internal CSAT surveys to improve employee experience and service quality.
- Established and managed the hard-copy receipt compliance process for India.
- Implemented strategies for expense fraud prevention and compliance to safeguard company resources.
- Lead global expense compliance governance, conducting AI-driven audits in ServiceNow (SNOW) to detect risks and investigate duplicate, fraudulent, excessive MRA, or policy misuse spend.
- Oversee full-cycle expense compliance investigations, delivering forensic case reports to HR, Employee Relations, and Internal Audit for disciplinary action.
- Governed global card delinquency compliance, clearing $2M in aged unsubmitted transactions annually to improve accrual accuracy.
- Systems Optimization & Control Design: Partnered with the Concur Account Management team to architect and deploy advanced audit rules and expense flags, directly automating compliance for GST recovery and mobile allowance policies.
- Financial Integrity & Recovery: Spearheaded a targeted audit initiative for non-reimbursable corporate card spend, successfully recovering $40K in 2025 through structured escalation and payroll integration.
- Ramp Expense Automation & AI-Driven Compliance Initiatives
- Leading the design and global deployment of Ramp AI-driven expense audit and compliance technology, targeted for launch by Q1 2026.
- Integrated global T&E policies into Ramp AI, deploying automated audit workflows and auto-rejection logic validated through rigorous compliance testing.
- Designed and tested audit controls for cell phone allowance and employee morale expenses & MRA to strengthen compliance governance.
- Enhanced attendee-based audit controls and performed system validation testing to improve compliance accuracy.
- Led UAT testing and system readiness activities for the Ramp implementation prior to global rollout.
Expense Analyst
Bechtel India (Pvt.) Ltd.
12.2015 - 12.2018
- Managed and mentored 7-member T&E audit team, driving efficient operations and SLA compliance.
- Audited global T&E expense reports in SAP Concur for the US, Australia, and other international regions.
- Conducted NS&E audits for US Government and international relocation projects, ensuring compliance with IRS and corporate policies.
- Managed corporate card programs including Fleet and SUA cards for Australia and Canada, ensuring accurate reconciliation and timely vendor payments.
- Audited card transactions for policy violations and unauthorized spend, driving structured escalations for aged submissions, recovering personal expenses via payroll deductions, and maintaining comprehensive audit trails
- Investigated duplicate and non-compliant expenses, strengthening fraud prevention and policy enforcement.
- Reviewed and approved journal entries, adjustment entries, and journal vouchers in Oracle GL.
- Processed ACH, wire transfers, and cheque payments for corporate expense settlements.
- Provided training and mentorship on Concur audits, expense compliance, accounting adjustments, and policy interpretation.
- Served as the primary escalation point for complex expense and cardholder issues across global teams.
- Conducted quality audits and internal control reviews, ensuring process accuracy and compliance.
- Developed and updated SOPs, training materials, and policy documentation for relocation and expense processes.
- Led process improvement initiatives and governance meetings, fostering operational efficiency.
- Led the transition of the Bechtel Global Mobility Center (BGMC) from the US to India, ensuring smooth process migration and training team members on new workflows.
- Executed T&E month-end close processes, driving expense report processing, accrual calculations, corporate card reconciliations, and the resolution of posting errors and employee receivables
Education
PGDM in Finance & Accounts -
IMT Ghaziabad
Ghaziabad12-2021
Master of Commerce -
IGNOU
12-2020
Bachelor of Commerce (B. Com) -
University of Delhi
12-2013
Skills
- SAP Concur
- Concur Configuration Certification
- Oracle version 11 & R12
- Cognos Reporting
- Oversight & ServiceNow
- JIRA
- Ramp
- Google sheet, Mail Merge
- Excel
- MS Office
- PowerPoint, Google Slides
- Artificial Intelligence
Accomplishments
- Recognized with the Uber 'Finnies' Award for Excellence in Learning & Development, Compliance & Controls, Customer Experience, and Operational Excellence.
- Received 'R+2' Award for collaboration twice & once for delivery.
- Got promotion within just 1 year as Sr T&E Specialist & within 2 years as Team Lead of joining the organization.
Timeline
Sr T&E Specialist Compliance
Uber India Systems (Pvt.) Ltd.
03.2019 - Current
Expense Analyst
Bechtel India (Pvt.) Ltd.
12.2015 - 12.2018
PGDM in Finance & Accounts -
IMT Ghaziabad
Master of Commerce -
IGNOU
Bachelor of Commerce (B. Com) -
University of Delhi